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Sweep 25 Sep 2026 · 19:33Z Build v2.1.283 504 read Stable v2.1.274 Latest v2.1.283 Next v2.1.283 Feeds RSS JSON llms.txt llms-full.txt Unofficial
HomeDocsClaude Developer Platform 25 Sep 2026
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Create an instance of the Claude API client changedabout-claude/use-case-guides/ticket-routing

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236236The choice of model depends on the trade-offs between cost, accuracy, and response time.
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238Many customers have found `claude-haiku-4-5-20251001` an ideal model for ticket routing, as it is the fastest and most cost-effective model in the Claude 4 family while still delivering excellent results. If your classification problem requires deep subject matter expertise or a large volume of intent categories, or complex reasoning, you may opt for the [larger Sonnet model](https://platform.claude.com/docs/en/about-claude/models).
238Many customers have found `claude-haiku-4-5-20251001` an ideal model for ticket routing, as it is the fastest and most cost-effective model in the Claude 4 family while still delivering excellent results. If your classification problem requires deep subject matter expertise or a large volume of intent categories, or complex reasoning, you may opt for the [larger Sonnet model](https://platform.claude.com/docs/en/models/overview).
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240240### Build a strong prompt
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