api changedmanage-claude/opentelemetry/api
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## Zero data retention ## Availability ### API support #### [Messages API](https://platform.claude.com/docs/en/build-with-claude/working-with-messages) #### [Managed Agents](https://platform.claude.com/docs/en/managed-agents/overview) ### Data handling
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99 status: beta
1010 zdr:
1111 eligibility: eligible
12 note: Excludes [Covered Models](https://platform.claude.com/docs/en/manage-claude/api-and-data-retention#model-specific-data-retention-requirements). Only for features that are themselves ZDR eligible, such as the Messages API. Claude Managed Agents isn't ZDR eligible.
12 note: Excludes [Covered Models](https://platform.claude.com/docs/en/manage-claude/api-and-data-retention#model-specific-data-retention-requirements). Beta. Spans have the same ZDR eligibility as the feature that produces them. HIPAA organizations can export metadata. SDK spans go directly from your environment to your exporter. After delivery, the data is held by the service that you chose, outside Anthropic, under that service's retention and access controls.
13 supportedModels:
14 - claude-fable-5-1
15 - claude-mythos-5-1
16 - claude-fable-5
17 - claude-mythos-5
18 - claude-mythos-preview
19 - claude-opus-5-5
20 - claude-opus-5
21 - claude-sonnet-5-5
22 - claude-sonnet-5
23 - claude-haiku-5-5
24 - claude-haiku-4-5-20251001
25 - claude-opus-4-8
26 - claude-opus-4-7
27 - claude-opus-4-6
28 - claude-sonnet-4-6
29 - claude-opus-4-5-20251101
30 - claude-sonnet-4-5-20250929
1331 supportedPlatforms:
1432 Claude API: beta
1533 Claude Platform on AWS: beta
16 rows:
17 - label: Works with
18 value: Messages API, Claude Managed Agents
19 details:
20 - After delivery, the data is held by the service that you chose, outside Anthropic, under that service's retention and access controls.
2134---
2235
2336With OpenTelemetry, the Claude API can emit a span for each model request and each tool use that it runs. You can view these spans in your observability platform without changing your code.
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675688| Length of all header names and values together | 16,384 bytes |
676689| Length of an endpoint URL | 2,048 characters |
677690
691## Zero data retention
692
693Spans have the same ZDR eligibility as the feature that produces them. Claude Managed Agents isn’t ZDR eligible. See [Feature eligibility](https://platform.claude.com/docs/en/manage-claude/api-and-data-retention#feature-eligibility).
694
678695## Troubleshooting
679696
680697| Problem | What to check |
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700717| Redirect (status 3xx) | The endpoint redirected the request. The API doesn’t follow redirects, so use the URL it redirects to |
701718| HTTP error (status 408, 429, or 5xx) | The endpoint was overloaded, limited the rate of requests, or had an error |
702719| HTTP error (another 4xx status) | The endpoint refused the request, for example because of its size or format |
720
721## Availability
722
723API tracing is in beta on every model and eligible for zero data retention.
724
725### API support
726
727#### [Messages API](https://platform.claude.com/docs/en/build-with-claude/working-with-messages)
728
729* Availability: Available
730
731| Status | Cloud platforms |
732| ------ | ------------------------------------------------------------------------------------------------------------------ |
733| Beta | Claude API, [Claude Platform on AWS](https://platform.claude.com/docs/en/build-with-claude/claude-platform-on-aws) |
734
735#### [Managed Agents](https://platform.claude.com/docs/en/managed-agents/overview)
736
737* Availability: Available
738
739| Status | Cloud platforms |
740| ------ | ------------------------------------------------------------------------------------------------------------------ |
741| Beta | Claude API, [Claude Platform on AWS](https://platform.claude.com/docs/en/build-with-claude/claude-platform-on-aws) |
742
743### Data handling
744
745[Data handling overview](https://platform.claude.com/docs/en/manage-claude/api-and-data-retention#feature-eligibility)
746
747| Item | Zero data retention | HIPAA |
748| ------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------- |
749| Status | Eligible (excludes [Covered Models](https://platform.claude.com/docs/en/manage-claude/api-and-data-retention#model-specific-data-retention-requirements)) | Not eligible |
750| Details | Beta. Spans have the same ZDR eligibility as the feature that produces them. HIPAA organizations can export metadata. SDK spans go directly from your environment to your exporter. After delivery, the data is held by the service that you chose, outside Anthropic, under that service’s retention and access controls. | HIPAA organizations can export metadata. |
751
752Applicable endpoints:
753
754* `/v1/organizations/telemetry_destinations`
703755
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