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Connect Jira and Confluence changedclaude-tag/admins/connections/atlassian

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Upstream edited this page at 26 Oct 2026 20:10 UTC, give or take a minute or two: the time comes from Anthropic’s own sitemap rather than from a commit. This site recorded the change at 26 Oct 2026 20:37 UTC.

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3737## Connect a token with scopes through the Atlassian gateway
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39If your organization requires tokens with scopes, connect through the gateway instead of the **Jira & Confluence** entry. Add the gateway connector inside a new bundle. A new bundle applies nowhere until you add places to it, so you can limit the token to your site's paths before any channel can use it.
39If your organization requires tokens with scopes, connect through the gateway instead of the **Jira & Confluence** entry. Add the gateway connector inside a new bundle. A new bundle applies nowhere until you add places to it, so no channel can use the token until you choose where it applies.
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4141**1. Create a bundle for the gateway**
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4545**2. Add the gateway connector**
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47Under **What's in it**, click **Add**, select **Connector**, and select **Custom connector**. In the [custom connector](https://claude.com/docs/claude-tag/admins/connections/custom.md) form, enter a **Name**, choose the **Basic** credential type, enter the dedicated account's email as the **Username** and the API token as the **Password**, and enter `api.atlassian.com` under **Allowed websites**. Click **Connect** to save the connector.
47Under **What's in it**, click **Add**, select **Connector**, and select **Custom connector**. In the [custom connector](https://claude.com/docs/claude-tag/admins/connections/custom.md) form, enter a **Name**, choose the **Basic** credential type, enter the dedicated account's email as the **Username** and the API token as the **Password**, and enter `api.atlassian.com` under **Allowed websites**.
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49**3. Limit the credential to your site's paths**
49Under **Path prefixes**, add `/ex/jira/<cloud-id>/` and `/ex/confluence/<cloud-id>/`, using the same cloud ID in both, in lowercase. Find your cloud ID at `https://<your-site>.atlassian.net/_edge/tenant_info`. The cloud ID in a gateway request's path chooses which Atlassian site the request reaches, so a connector on this host can't be saved without path prefixes for one site, even though the form marks the field optional. Click **Connect** to save the connector.
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51Under **What's in it**, open the menu on the new connector's row and click **Edit**. In the **Edit connection** dialog, add `/ex/jira/<cloud-id>/` and `/ex/confluence/<cloud-id>/` under **Path prefixes**, then click **Save**. The cloud ID in a gateway request's path chooses which Atlassian site the request reaches.
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53**4. Choose where the bundle applies**
51**3. Choose where the bundle applies**
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5553Under **Where it applies**, click **Add place**, choose a workspace or channel under **Where**, and click **Add**. Click **Save changes** to save the places.
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