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Connect Jira and Confluence changedclaude-tag/admins/connections/atlassian

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Upstream edited this page at 5 Oct 2026 18:53 UTC, give or take a minute or two: the time comes from Anthropic’s own sitemap rather than from a commit. This site recorded the change at 22 Oct 2026 18:07 UTC.

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2626 
2727Go to [**Organization settings > Claude Tag > Connectors**](https://claude.ai/admin-settings/claude-tag?access=connectors), click **Add**, and select **Jira & Confluence**. Leave **Paste an API key** selected and click **Continue to Jira & Confluence**.
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29In the connect form, with **Use an API token** selected, enter the dedicated account's email address, the API token from Atlassian, and your own site's hostname, such as `your-domain.atlassian.net`. Claude sends the token only to that site. The first credential you add for a service from the **Connectors** tab is on in every workspace and channel as soon as you save it. To give it narrower reach, see [where a new connector applies](/docs/claude-tag/admins/add-connections#add-a-connection) before you save the connector. Click **Connect** to save the connector.
29In the connect form, with **Use an API token** selected, enter the dedicated account's email address, the API token from Atlassian, and your own site's hostname, such as `your-domain.atlassian.net`. Claude sends the token only to that site. The first credential you add for a service from the **Connectors** tab is on in every workspace and channel as soon as you save it. To give it narrower reach, see [where a new connector applies](/docs/claude-tag/admins/add-connections.md#add-a-connection) before you save the connector. Click **Connect** to save the connector.
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31The Agent Proxy injects the credential at the network boundary; the model and the sandbox are not given the key. See [how Agent Proxy works](/docs/claude-tag/concepts/agent-identity#agent-proxy).
31The Agent Proxy injects the credential at the network boundary; the model and the sandbox are not given the key. See [how Agent Proxy works](/docs/claude-tag/concepts/agent-identity.md#agent-proxy).
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3333> [!NOTE]
3434>
35> Atlassian Data Center (self-hosted) isn't covered by the **Jira & Confluence** entry because it authenticates with a personal access token sent as a Bearer header. Add a Data Center instance as a [custom connector](/docs/claude-tag/admins/connections/custom) with the **Bearer** credential type and your instance's hostname under **Allowed websites**. The instance must be reachable from the public internet.
35> Atlassian Data Center (self-hosted) isn't covered by the **Jira & Confluence** entry because it authenticates with a personal access token sent as a Bearer header. Add a Data Center instance as a [custom connector](/docs/claude-tag/admins/connections/custom.md) with the **Bearer** credential type and your instance's hostname under **Allowed websites**. The instance must be reachable from the public internet.
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3737## Connect a token with scopes through the Atlassian gateway
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4545**2. Add the gateway connector**
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47Under **What's in it**, click **Add**, select **Connector**, and select **Custom connector**. In the [custom connector](/docs/claude-tag/admins/connections/custom) form, enter a **Name**, choose the **Basic** credential type, enter the dedicated account's email as the **Username** and the API token as the **Password**, and enter `api.atlassian.com` under **Allowed websites**. Click **Connect** to save the connector.
47Under **What's in it**, click **Add**, select **Connector**, and select **Custom connector**. In the [custom connector](/docs/claude-tag/admins/connections/custom.md) form, enter a **Name**, choose the **Basic** credential type, enter the dedicated account's email as the **Username** and the API token as the **Password**, and enter `api.atlassian.com` under **Allowed websites**. Click **Connect** to save the connector.
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4949**3. Limit the credential to your site's paths**
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6868 
6969## Related resources
7070 
71* [Custom connector](/docs/claude-tag/admins/connections/custom): for a setup the **Jira & Confluence** entry doesn't cover, such as a self-hosted Data Center instance
72* [Give Claude access](/docs/claude-tag/admins/add-connections): the full connection model and how to scope a dedicated account
71* [Custom connector](/docs/claude-tag/admins/connections/custom.md): for a setup the **Jira & Confluence** entry doesn't cover, such as a self-hosted Data Center instance
72* [Give Claude access](/docs/claude-tag/admins/add-connections.md): the full connection model and how to scope a dedicated account
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