Import your data from Claude for Government Web changedgovernment/desktop/import
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Upstream edited this page at 23 Oct 2026 17:02 UTC, give or take a minute or two: the time comes from Anthropic’s own sitemap rather than from a commit. This site recorded the change at 23 Oct 2026 18:07 UTC.
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3737* **You have an account on the web app.** It must use the same work email address as your account in Claude Desktop.
3838* **You are signed in to the web app in your default browser.** The import opens a browser tab there and asks for a one-time code, which expires after a few minutes.
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40> **For administrators:** Anthropic enables the import for each organization. If a member's **Import & export** page says import is not enabled and their app is up to date, contact your Anthropic representative. The import needs Claude Desktop to download a component, so on a network that blocks `downloads.claude.ai`, deploy the offline installer described under [Installer and packaging](/docs/government/deploy-desktop/windows-checklist.md#installer-and-packaging) in the Windows fleet checklist. To remind members to run the import, turn on the [**Show the Claude for Government Web import banner**](/docs/government/config/settings.md#show-the-claude-for-government-web-import-banner) switch on the **Config** page.
40> **For administrators:** Anthropic enables the import for each organization. If a member's **Import & export** page says import is not enabled and their app is up to date, contact your Anthropic representative. The import needs Claude Desktop to download a component, so on a network that blocks `downloads.claude.ai`, deploy the offline installer described under [Installer and packaging](https://claude.com/docs/government/deploy-desktop/windows-checklist.md#installer-and-packaging) in the Windows fleet checklist. To remind members to run the import, turn on the [**Show the Claude for Government Web import banner**](https://claude.com/docs/government/config/settings.md#show-the-claude-for-government-web-import-banner) switch on the **Config** page.
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4242## Run the import
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118118## Things to know
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120120* **You can run the import again.** Conversations you already imported are skipped.
121* **Conversations can arrive as Cowork tasks.** If **Chat in Claude Desktop** is turned off for your organization under [Product availability](/docs/government/config/settings.md#product-availability) when you run the import, your conversations are imported as Cowork tasks instead and open only on computers where Cowork is available.
121* **Conversations can arrive as Cowork tasks.** If **Chat in Claude Desktop** is turned off for your organization under [Product availability](https://claude.com/docs/government/config/settings.md#product-availability) when you run the import, your conversations are imported as Cowork tasks instead and open only on computers where Cowork is available.
122122* **Projects other people shared with you are not imported.** Only the projects you created come over, with their files and instructions.
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