Import your data from Claude for Government Web changedgovernment/desktop/import
Nearest release: v2.1.295, published an hour after upstream edited the page. Shown because the two are within 24 hours of each other. Nothing here says the release caused the edit.
Upstream edited this page at 8 Oct 2026 17:13 UTC, give or take a minute or two: the time comes from Anthropic’s own sitemap rather than from a commit. This site recorded the change at 20 Oct 2026 18:07 UTC.
Upstream edited
Recorded here
Lines+62added
Lines−68removed
From line
8
where the diff opens
First seen
14 Aug 2026
this site's first read of the page
Recorded edits8to this page, all time
The whole hunk
from line 8, old and new numbered
/
from line 8
88
99## Before you begin
1010
11<Frame caption="Video: Signing in for the first time (1 min 32 s). Narrated with an AI-generated voice, with on-screen captions.">
12 <video controls preload="metadata" playsInline className="w-full aspect-video" src="https://mintcdn.com/claude-ai/gGFKuNSbKYs4JMmK/images/government/videos/user-01-signing-in-for-the-first-time.mp4?fit=max&auto=format&n=gGFKuNSbKYs4JMmK&q=85&s=fcfdbcaa5f3ee9e9496e6014ed516b65" aria-label="Video walkthrough: Signing in for the first time" data-path="images/government/videos/user-01-signing-in-for-the-first-time.mp4" />
13</Frame>
11<video controls preload="metadata" playsInline src="https://mintcdn.com/claude-ai/gGFKuNSbKYs4JMmK/images/government/videos/user-01-signing-in-for-the-first-time.mp4?fit=max&auto=format&n=gGFKuNSbKYs4JMmK&q=85&s=fcfdbcaa5f3ee9e9496e6014ed516b65" aria-label="Video walkthrough: Signing in for the first time" />
1412
15<Accordion title="Transcript">
16 Claude Desktop is installed and connected for you by your agency. You sign in with your work account. No separate Claude account is needed.
13> **Transcript**
14>
15> Claude Desktop is installed and connected for you by your agency. You sign in with your work account. No separate Claude account is needed.
16>
17> Open Claude. The sign-in screen says the app runs through your organization. Choose Sign in with your organization.
18>
19> Claude shows a pairing code, and opens your browser. The code works for a few minutes. If it expires, just start again.
20>
21> In the browser, enter your work email and select Continue. Then sign in the way you always do at your agency.
22>
23> Next comes the system use notification. Read it, and acknowledge it.
24>
25> Compare the code with the one in Claude, then select Approve. The page confirms you're signed in. Go back to Claude.
26>
27> You arrive on Home. Home and Code sit at the top of the sidebar, above your projects and recent chats.
28>
29> If your organization offers both Chat and Cowork, you pick one in the message box. The model picker is at the bottom right. Your seat decides which models it lists, so a colleague may see others.
30>
31> Code is for software work, in a folder you choose on your computer.
32>
33> If you can sign in but the model picker is empty, you have no seat yet. Ask your organization's owner to assign you one.
1734
18 Open Claude. The sign-in screen says the app runs through your organization. Choose Sign in with your organization.
19
20 Claude shows a pairing code, and opens your browser. The code works for a few minutes. If it expires, just start again.
21
22 In the browser, enter your work email and select Continue. Then sign in the way you always do at your agency.
23
24 Next comes the system use notification. Read it, and acknowledge it.
25
26 Compare the code with the one in Claude, then select Approve. The page confirms you're signed in. Go back to Claude.
27
28 You arrive on Home. Home and Code sit at the top of the sidebar, above your projects and recent chats.
29
30 If your organization offers both Chat and Cowork, you pick one in the message box. The model picker is at the bottom right. Your seat decides which models it lists, so a colleague may see others.
31
32 Code is for software work, in a folder you choose on your computer.
33
34 If you can sign in but the model picker is empty, you have no seat yet. Ask your organization's owner to assign you one.
35</Accordion>
36
3735* **You have an account on the web app.** It must use the same work email address as your account in Claude Desktop.
3836* **You are signed in to the web app in your default browser.** The import opens a browser tab there and asks for a one-time code, which expires after a few minutes.
3937
from line 39
4139
4240## Run the import
4341
44<Frame caption="Video: Bringing your chats and projects over from Claude for Government Web (2 min 10 s). Narrated with an AI-generated voice, with on-screen captions.">
45 <video controls preload="metadata" playsInline className="w-full aspect-video" src="https://mintcdn.com/claude-ai/gGFKuNSbKYs4JMmK/images/government/videos/user-02-bringing-your-chats-and-projects-over.mp4?fit=max&auto=format&n=gGFKuNSbKYs4JMmK&q=85&s=b7860d7dd7807b95aecc486b1aaf26f7" aria-label="Video walkthrough: Bringing your chats and projects over from Claude for Government Web" data-path="images/government/videos/user-02-bringing-your-chats-and-projects-over.mp4" />
46</Frame>
42<video controls preload="metadata" playsInline src="https://mintcdn.com/claude-ai/gGFKuNSbKYs4JMmK/images/government/videos/user-02-bringing-your-chats-and-projects-over.mp4?fit=max&auto=format&n=gGFKuNSbKYs4JMmK&q=85&s=b7860d7dd7807b95aecc486b1aaf26f7" aria-label="Video walkthrough: Bringing your chats and projects over from Claude for Government Web" />
4743
48<Accordion title="Transcript">
49 If you used Claude for Government - Web, you can copy your chats and projects into Claude Desktop. First, sign in to the web app in your browser with the same work email you use in Claude Desktop.
44> **Transcript**
45>
46> If you used Claude for Government - Web, you can copy your chats and projects into Claude Desktop. First, sign in to the web app in your browser with the same work email you use in Claude Desktop.
47>
48> In Claude Desktop, open Settings from the account menu at the bottom of the sidebar, then Import and export, and select Import. The app does not prompt you to do this. Run it when you are ready.
49>
50> Select Sign in to Claude for Government Web, then Sign in. Claude shows a one-time code and opens the web app in your browser.
51>
52> In the browser tab that opens, sign in if you are asked, enter the code from Claude, and approve the connection. Then go back to Claude.
53>
54> Check that the email shown is yours, then select Fetch export. The web app gathers your chats and projects, and Claude downloads them.
55>
56> Select Continue, review what will be added, then select Import. When it finishes, the dialog reports what came over. Select Done.
57>
58> Your conversations appear in the sidebar with their files, and your projects under Projects with their files and instructions. Projects other people shared with you do not come over.
59>
60> Imported chats open in Chat. The first time you continue one, Claude asks whether to resume the imported session. Select Trust and resume to continue the conversation.
61>
62> A project that had instructions shows a notice. Claude won't follow imported instructions until you accept them: select Review instructions, check them, and save, or choose Use as is.
63>
64> The import only copies. Your chats and projects stay in the web app too. You can run it again, and chats already imported are skipped. If the Import page says import isn't enabled, ask your administrator.
5065
51 In Claude Desktop, open Settings from the account menu at the bottom of the sidebar, then Import and export, and select Import. The app does not prompt you to do this. Run it when you are ready.
66You start the import yourself from **Settings**, whenever you are ready. If Claude Desktop's home screen shows a **Pick up where you left off in Claude for Government Web** banner, its **Start import** button takes you to the **Import & export** page in **Settings**. If you click **Skip for now** or close the banner, it can come back a few days later, until you run the import or have skipped it a few times. Claude Desktop versions earlier than 2.16120.0 hide the banner permanently after one skip.
5267
53 Select Sign in to Claude for Government Web, then Sign in. Claude shows a one-time code and opens the web app in your browser.
68**1. Open the import dialog**
5469
55 In the browser tab that opens, sign in if you are asked, enter the code from Claude, and approve the connection. Then go back to Claude.
70In Claude Desktop, open **Settings**, then the **Import & export** page, and click **Import…**.
5671
57 Check that the email shown is yours, then select Fetch export. The web app gathers your chats and projects, and Claude downloads them.
72**2. Sign in and enter the code**
5873
59 Select Continue, review what will be added, then select Import. When it finishes, the dialog reports what came over. Select Done.
74Click **Sign in to Claude for Government Web…**, and in the dialog that opens, click **Sign in**. Claude Desktop shows a one-time code and opens the web app in your default browser. Sign in there with your work account if you are asked to, enter the code, and approve the request. Then return to Claude Desktop.
6075
61 Your conversations appear in the sidebar with their files, and your projects under Projects with their files and instructions. Projects other people shared with you do not come over.
76**3. Fetch your export**
6277
63 Imported chats open in Chat. The first time you continue one, Claude asks whether to resume the imported session. Select Trust and resume to continue the conversation.
78Check that the email address shown is your work address, then click **Fetch export** and wait for the download to finish.
6479
65 A project that had instructions shows a notice. Claude won't follow imported instructions until you accept them: select Review instructions, check them, and save, or choose Use as is.
80**4. Start the import**
6681
67 The import only copies. Your chats and projects stay in the web app too. You can run it again, and chats already imported are skipped. If the Import page says import isn't enabled, ask your administrator.
68</Accordion>
82Click **Continue**, review what will be added, then click **Import**. The import can take a few minutes.
6983
70You start the import yourself from **Settings**, whenever you are ready. If Claude Desktop's home screen shows a **Pick up where you left off in Claude for Government Web** banner, its **Start import** button takes you to the **Import & export** page in **Settings**. If you click **Skip for now** or close the banner, it can come back a few days later, until you run the import or have skipped it a few times. Claude Desktop versions earlier than 2.16120.0 hide the banner permanently after one skip.
84**5. Check the results**
7185
72<Steps>
73 <Step title="Open the import dialog">
74 In Claude Desktop, open **Settings**, then the **Import & export** page, and click **Import…**.
75 </Step>
86When the dialog reports what it brought over, click **Done**. Imported conversations appear in the sidebar, and imported projects appear under **Projects** with their files.
7687
77 <Step title="Sign in and enter the code">
78 Click **Sign in to Claude for Government Web…**, and in the dialog that opens, click **Sign in**. Claude Desktop shows a one-time code and opens the web app in your default browser. Sign in there with your work account if you are asked to, enter the code, and approve the request. Then return to Claude Desktop.
79 </Step>
80
81 <Step title="Fetch your export">
82 Check that the email address shown is your work address, then click **Fetch export** and wait for the download to finish.
83 </Step>
84
85 <Step title="Start the import">
86 Click **Continue**, review what will be added, then click **Import**. The import can take a few minutes.
87 </Step>
88
89 <Step title="Check the results">
90 When the dialog reports what it brought over, click **Done**. Imported conversations appear in the sidebar, and imported projects appear under **Projects** with their files.
91 </Step>
92</Steps>
93
9488## Continue an imported conversation
9589
9690Imported conversations open in Chat. The first time you send a message in one, Claude Desktop shows a **Resume imported session?** prompt. Click **Trust and resume** to continue.
from line 97
10397
10498To delete what an import added, open **Settings**, then the **Import & export** page. Under **Import history**, click **Remove** next to the import, or **Remove all** to remove every import listed. Before you confirm, the dialog shows how many conversations and projects it will delete.
10599
106<Warning>
107 Removing an import also deletes any imported conversation you have continued since, including the new messages, and you cannot undo it.
108</Warning>
100> [!WARNING]
101>
102> Removing an import also deletes any imported conversation you have continued since, including the new messages, and you cannot undo it.
109103
110104## Troubleshooting
111105
No line in this hunk matches that.