Use case library changedclaude-tag/users/use-cases
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Upstream edited this page at 28 Aug 2026 20:34 UTC, give or take a minute or two: the time comes from Anthropic’s own sitemap rather than from a commit. This site recorded the change at 28 Sep 2026 22:07 UTC.
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1212
1313## All use cases
1414
15| Use case | Who it's for | What Claude does | Connections needed |
16| :----------------------------------------------------------------------------------- | :------------------------------------------------- | :---------------------------------------------------------------------------------------------------------------------- | :------------------------------------------------------------------------------------------------------------------------------- |
17| [Catch up](/docs/claude-tag/users/use-cases/catch-up) | Anyone | Summarizes a thread, a channel, or what's waiting on you | Nothing |
18| [Work from your own channel](/docs/claude-tag/users/use-cases/your-own-channel) | Anyone | Answers scratch questions, digests channels you don't follow, and chases what you said you'd do | Nothing (issue tracker or GitHub optional) |
19| [Triage requests](/docs/claude-tag/users/use-cases/triage-requests) | Support, ops, IT, any intake channel | Answers what it can, flags duplicates, routes the rest, rolls up themes | Nothing (issue tracker optional for filing) |
20| [Turn threads into docs and tickets](/docs/claude-tag/users/use-cases/create-artifacts) | Anyone | Produces a decision doc, status memo, ticket, send-ready reply, or hosted web page from a discussion | Nothing (Drive or issue tracker optional) |
21| [Track projects and chase approvals](/docs/claude-tag/users/use-cases/track-projects) | PMs, leads, anyone running a project channel | Posts standing status digests; follows up on stalled sign-offs | Nothing (issue tracker optional) |
22| [Find answers in your docs](/docs/claude-tag/users/use-cases/find-answers) | Anyone | Looks up policies, runbooks, prior decisions; replies with the source | Google Drive, Notion, or Confluence |
23| [Review documents against a checklist](/docs/claude-tag/users/use-cases/review-documents) | Ops, compliance, anyone reviewing against criteria | Checks documents in a connected tool against a checklist or policy; posts findings per item | Google Drive, Notion, or Confluence |
24| [Answer data questions](/docs/claude-tag/users/use-cases/answer-data-questions) | Analysts, data-adjacent teams | Runs warehouse queries, returns charts; or charts from Slack history alone | BigQuery, Snowflake, or Redshift (charts from Slack need none) |
25| [Fix bugs](/docs/claude-tag/users/use-cases/fix-bugs) | Engineering | Reproduces the bug, opens a draft PR, follows CI to green | GitHub (Datadog, Sentry optional) |
26| [Work with GitHub](/docs/claude-tag/users/use-cases/work-with-github) | Engineering, anyone with repository questions | Answers repository questions in-thread, watches pull requests for you, turns postponed chores into draft PRs | GitHub |
27| [Watch monitors and alerts](/docs/claude-tag/users/use-cases/watch-monitors) | On-call, SRE | Checks dashboards on a schedule; investigates alerts before anyone asks | Datadog, Sentry, or PagerDuty |
28| [Pull deal and account state](/docs/claude-tag/users/use-cases/pull-deal-state) | Sales, customer success | Answers account questions in-thread; pre-call briefs; weekly pipeline digest | Salesforce, HubSpot, or Gong |
29| [Claude Tag for marketing teams](/docs/claude-tag/users/use-cases/marketing-team) | Marketing | Answers policy questions from team docs, drafts from campaign threads, checks lead state, posts a weekly metrics digest | HubSpot or Salesforce, plus Google Drive, Notion, or Confluence; BigQuery or Snowflake for the metrics digest (varies by recipe) |
15| Use case | Who it's for | What Claude does | Connections needed |
16| :- | :- | :- | :- |
17| [Catch up](/docs/claude-tag/users/use-cases/catch-up) | Anyone | Summarizes a thread, a channel, or what's waiting on you | Nothing |
18| [Work from your own channel](/docs/claude-tag/users/use-cases/your-own-channel) | Anyone | Answers scratch questions, digests channels you don't follow, and chases what you said you'd do | Nothing (issue tracker or GitHub optional) |
19| [Triage requests](/docs/claude-tag/users/use-cases/triage-requests) | Support, ops, IT, any intake channel | Answers what it can, flags duplicates, routes the rest, rolls up themes | Nothing (issue tracker optional for filing) |
20| [Turn threads into docs and tickets](/docs/claude-tag/users/use-cases/create-artifacts) | Anyone | Produces a decision doc, status memo, ticket, send-ready reply, or hosted web page from a discussion | Nothing (Drive or issue tracker optional) |
21| [Track projects and chase approvals](/docs/claude-tag/users/use-cases/track-projects) | PMs, leads, anyone running a project channel | Posts standing status digests; follows up on stalled sign-offs | Nothing (issue tracker optional) |
22| [Find answers in your docs](/docs/claude-tag/users/use-cases/find-answers) | Anyone | Looks up policies, runbooks, prior decisions; replies with the source | Google Drive, Notion, or Confluence |
23| [Review documents against a checklist](/docs/claude-tag/users/use-cases/review-documents) | Ops, compliance, anyone reviewing against criteria | Checks documents in a connected tool against a checklist or policy; posts findings per item | Google Drive, Notion, or Confluence |
24| [Answer data questions](/docs/claude-tag/users/use-cases/answer-data-questions) | Analysts, data-adjacent teams | Runs warehouse queries, returns charts; or charts from Slack history alone | BigQuery, Snowflake, or Redshift (charts from Slack need none) |
25| [Fix bugs](/docs/claude-tag/users/use-cases/fix-bugs) | Engineering | Reproduces the bug, opens a draft PR, follows CI to green | GitHub (Datadog, Sentry optional) |
26| [Work with GitHub](/docs/claude-tag/users/use-cases/work-with-github) | Engineering, anyone with repository questions | Answers repository questions in-thread, watches pull requests for you, turns postponed chores into draft PRs | GitHub |
27| [Watch monitors and alerts](/docs/claude-tag/users/use-cases/watch-monitors) | On-call, SRE | Checks dashboards on a schedule; investigates alerts before anyone asks | Datadog, Sentry, or PagerDuty |
28| [Pull deal and account state](/docs/claude-tag/users/use-cases/pull-deal-state) | Sales, customer success | Answers account questions in-thread; pre-call briefs; weekly pipeline digest | Salesforce, HubSpot, or Gong |
29| [Claude Tag for marketing teams](/docs/claude-tag/users/use-cases/marketing-team) | Marketing | Answers policy questions from team docs, drafts from campaign threads, checks lead state, posts a weekly metrics digest | HubSpot or Salesforce, plus Google Drive, Notion, or Confluence; BigQuery or Snowflake for the metrics digest (varies by recipe) |
3030
3131## Use cases by connection
3232
3333A connection is a tool an admin linked for the channel. Each one adds a category of work; ask `@Claude what can you access from this channel?` to see which your channel has.
3434
35| Connection | Examples | What it adds |
36| :----------------- | :------------------------------- | :-------------------------------------------------------------------------------------------------------------------------------------- |
37| Knowledge and docs | Google Drive, Notion, Confluence | [Find answers in your docs](/docs/claude-tag/users/use-cases/find-answers) |
38| Issue tracking | Linear, Jira, Asana | [Turn threads into tickets](/docs/claude-tag/users/use-cases/create-artifacts), [track projects](/docs/claude-tag/users/use-cases/track-projects) |
39| Data warehouse | BigQuery, Snowflake | [Answer data questions](/docs/claude-tag/users/use-cases/answer-data-questions) with charts |
40| Go-to-market | Salesforce, HubSpot, Gong | [Pull deal and account state](/docs/claude-tag/users/use-cases/pull-deal-state) |
41| Monitoring | Datadog, Sentry, PagerDuty | [Watch monitors and alerts](/docs/claude-tag/users/use-cases/watch-monitors) |
42| Code | GitHub | [Fix bugs](/docs/claude-tag/users/use-cases/fix-bugs), open pull requests, follow CI |
35| Connection | Examples | What it adds |
36| :- | :- | :- |
37| Knowledge and docs | Google Drive, Notion, Confluence | [Find answers in your docs](/docs/claude-tag/users/use-cases/find-answers) |
38| Issue tracking | Linear, Jira, Asana | [Turn threads into tickets](/docs/claude-tag/users/use-cases/create-artifacts), [track projects](/docs/claude-tag/users/use-cases/track-projects) |
39| Data warehouse | BigQuery, Snowflake | [Answer data questions](/docs/claude-tag/users/use-cases/answer-data-questions) with charts |
40| Go-to-market | Salesforce, HubSpot, Gong | [Pull deal and account state](/docs/claude-tag/users/use-cases/pull-deal-state) |
41| Monitoring | Datadog, Sentry, PagerDuty | [Watch monitors and alerts](/docs/claude-tag/users/use-cases/watch-monitors) |
42| Code | GitHub | [Fix bugs](/docs/claude-tag/users/use-cases/fix-bugs), open pull requests, follow CI |
4343
4444If a connection your work needs is missing, an admin can [add it](/docs/claude-tag/admins/add-connections).
4545
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