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Use case library
claude-tag/users/use-cases
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# Use case library ## All use cases ## Use cases by connection ## Related resources
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# Use case library > Shapes of work teams hand Claude Tag in Slack, each with prompts to paste. See triage, catch-up, docs and tickets, project tracking, data, deals, monitoring, and bug fixes. export const BetaNote = () => <Info>Claude Tag is in public beta. Features and behavior described here may change before general availability.</Info>; <BetaNote /> Each use case below links to a page with prompts to paste, what it needs connected, and how to set it up to [run on a schedule or watch the channel](/docs/claude-tag/users/proactivity) instead of asking each time. <Note>If `@Claude` doesn't autocomplete in your workspace, your admin hasn't enabled Claude Tag. Send them the [setup guide](/docs/claude-tag/admins/setup-overview).</Note> ## All use cases | Use case | Who it's for | What Claude does | Connections needed | | :----------------------------------------------------------------------------------- | :------------------------------------------------- | :---------------------------------------------------------------------------------------------------------------------- | :------------------------------------------------------------------------------------------------------------------ | | [Catch up](/docs/claude-tag/users/use-cases/catch-up) | Anyone | Summarizes a thread, a channel, or what's waiting on you | Nothing | | [Work from your own channel](/docs/claude-tag/users/use-cases/your-own-channel) | Anyone | Answers scratch questions, digests channels you don't follow, and chases what you said you'd do | Nothing (issue tracker or GitHub optional) | | [Triage requests](/docs/claude-tag/users/use-cases/triage-requests) | Support, ops, IT, any intake channel | Answers what it can, flags duplicates, routes the rest, rolls up themes | Nothing (issue tracker optional for filing) | | [Turn threads into docs and tickets](/docs/claude-tag/users/use-cases/create-artifacts) | Anyone | Produces a decision doc, status memo, ticket, send-ready reply, or hosted web page from a discussion | Nothing (Drive or issue tracker optional) | | [Track projects and chase approvals](/docs/claude-tag/users/use-cases/track-projects) | PMs, leads, anyone running a project channel | Posts standing status digests; follows up on stalled sign-offs | Nothing (issue tracker optional) | | [Find answers in your docs](/docs/claude-tag/users/use-cases/find-answers) | Anyone | Looks up policies, runbooks, prior decisions; replies with the source | Google Drive, Notion, or Confluence | | [Review documents against a checklist](/docs/claude-tag/users/use-cases/review-documents) | Ops, compliance, anyone reviewing against criteria | Checks documents in a connected tool against a checklist or policy; posts findings per item | Google Drive, Notion, or Confluence | | [Answer data questions](/docs/claude-tag/users/use-cases/answer-data-questions) | Analysts, data-adjacent teams | Runs warehouse queries, returns charts; or charts from Slack history alone | BigQuery, Snowflake, or Redshift (charts from Slack need none) | | [Fix bugs](/docs/claude-tag/users/use-cases/fix-bugs) | Engineering | Reproduces the bug, opens a draft PR, follows CI to green | GitHub (Datadog, Sentry optional) | | [Work with GitHub](/docs/claude-tag/users/use-cases/work-with-github) | Engineering, anyone with repository questions | Answers repository questions in-thread, watches pull requests for you, turns postponed chores into draft PRs | GitHub | | [Watch monitors and alerts](/docs/claude-tag/users/use-cases/watch-monitors) | On-call, SRE | Checks dashboards on a schedule; investigates alerts before anyone asks | Datadog, Sentry, or PagerDuty | | [Pull deal and account state](/docs/claude-tag/users/use-cases/pull-deal-state) | Sales, customer success | Answers account questions in-thread; pre-call briefs; weekly pipeline digest | Salesforce, HubSpot, or Gong | | [Claude Tag for marketing teams](/docs/claude-tag/users/use-cases/marketing-team) | Marketing | Answers policy questions from team docs, drafts from campaign threads, checks lead state, posts a weekly metrics digest | HubSpot or Salesforce, plus Google Drive or Notion; BigQuery or Snowflake for the metrics digest (varies by recipe) | ## Use cases by connection A connection is a tool an admin linked for the channel. Each one adds a category of work; ask `@Claude what can you access from this channel?` to see which your channel has. | Connection | Examples | What it adds | | :----------------- | :------------------------------- | :-------------------------------------------------------------------------------------------------------------------------------------- | | Knowledge and docs | Google Drive, Notion, Confluence | [Find answers in your docs](/docs/claude-tag/users/use-cases/find-answers) | | Issue tracking | Linear, Jira, Asana | [Turn threads into tickets](/docs/claude-tag/users/use-cases/create-artifacts), [track projects](/docs/claude-tag/users/use-cases/track-projects) | | Data warehouse | BigQuery, Snowflake | [Answer data questions](/docs/claude-tag/users/use-cases/answer-data-questions) with charts | | Go-to-market | Salesforce, HubSpot, Gong | [Pull deal and account state](/docs/claude-tag/users/use-cases/pull-deal-state) | | Monitoring | Datadog, Sentry, PagerDuty | [Watch monitors and alerts](/docs/claude-tag/users/use-cases/watch-monitors) | | Code | GitHub | [Fix bugs](/docs/claude-tag/users/use-cases/fix-bugs), open pull requests, follow CI | If a connection your work needs is missing, an admin can [add it](/docs/claude-tag/admins/add-connections). ## Related resources * [Prompt library](/docs/claude-tag/users/prompt-library): the prompts from every entry, plus the operational ones, on one page * [Good habits](/docs/claude-tag/users/good-habits): make any of these reliable * [Set up routines](/docs/claude-tag/users/proactivity): turn any entry into a scheduled job