inference-hooks changedmanage-claude/inference-hooks
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3232Your AI security server sees what the user sees: transcript text, tool calls and their results, and text extracted from attachments. It never receives raw file or image bytes, system prompts, or Anthropic-internal context.
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34The Inference hooks system doesn't keep its own copy of prompt or response content. It stores only your hook configuration and metadata about hook activity, such as verdicts, timestamps, and request identifiers. The Claude product you use stores prompts and responses under its own data retention rules, whether or not hooks are on. For example, a message that a hook blocks on claude.ai stays in the conversation.
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3436If your AI security server is unreachable, returns an error, or doesn't respond within the timeout, your organization's failure handling setting decides the outcome: block the request, or allow it to proceed without inspection. Sustained failures attributable to your server trip a circuit breaker: Anthropic stops contacting it and applies your failure handling setting to every request, then resets the breaker automatically once it detects that your server is returning verdicts again; see [Circuit breaker](https://platform.claude.com/docs/en/manage-claude/inference-hooks-configuration#circuit-breaker).
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3638Enforcement can roll out at your pace, so nobody has to be blocked on day one: shadow mode observes verdicts on live traffic without blocking anything, a rollout percentage inspects a chosen fraction of requests, and exclusions exempt members of chosen roles entirely. See [Configure Inference hooks](https://platform.claude.com/docs/en/manage-claude/inference-hooks-configuration).
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