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373373### "Remote Control is disabled by your organization's policy"
374374
375A policy blocks Remote Control. Check these causes in order:
375A policy blocks Remote Control, or Claude Code couldn't load your organization's policy on this machine and keeps Remote Control off in the meantime. Check these causes in order:
376376
377377* **The error mentions `disableRemoteControl`**: your IT administrator has disabled Remote Control on this device through [managed settings](/docs/en/managed-settings), independent of the organization-wide toggle and of how you're signed in.
378378* **Your claude.ai plan is Pro or Max**: Claude Code is still signed in under a Team or Enterprise organization from an earlier login, so it checks that organization's Remote Control policy. Run `/status` to see which plan and organization your sign-in uses. Run `claude auth logout` then `claude auth login` to sign in again under your current plan.
379* **Otherwise, an Owner hasn't enabled it for your organization**: this form appears when you're signed in with an eligible claude.ai account but Remote Control is off, the default on Team and Enterprise plans. An Owner can enable it at [claude.ai/admin-settings/claude-code](https://claude.ai/admin-settings/claude-code) by turning on the **Remote Control** toggle. This toggle is a server-side organization setting.
379* **The organization policy didn't load on this machine**: run `claude doctor` and read the `Organization policy` line. If the line shows the policy isn't loaded, that is what's keeping Remote Control off. Before v2.1.261, `claude doctor` didn't print this line.
380* **Otherwise, an Owner hasn't enabled it for your organization**: Remote Control is off by default on Team and Enterprise plans. An Owner can enable it at [claude.ai/admin-settings/claude-code](https://claude.ai/admin-settings/claude-code) by turning on the **Remote Control** toggle. This toggle is a server-side organization setting.
380381
381382### "Remote Control isn't available for your organization due to its compliance policy"
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