claude-tag changedclaude-tag
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478478<div class="tm-strip"><div class="tm-strip-head"><p class="tm-strip-title">Security review</p><a href="/docs/claude-tag/concepts/security-and-data" class="link tm-strip-all">Security and data handling</a></div><p>The security model, what admins can and can’t restrict, audit trails, and network requirements.</p></div>
479479<h2 class="flex whitespace-pre-wrap group font-semibold" id="where-to-start-with-claude-tag" aria-labelledby="_R_255deehkd74t9_"><div class="absolute" tabindex="-1"><a href="#where-to-start-with-claude-tag" class="-ml-10 flex items-center opacity-0 border-0 group-hover:opacity-100 focus:opacity-100 focus:outline-0 group/link" aria-label="Navigate to header: Where to start with Claude Tag"><div class="size-6 rounded-md flex items-center justify-center shadow-xs text-gray-400 dark:text-white/50 dark:bg-background-dark dark:brightness-[1.35] dark:ring-1 dark:hover:brightness-150 bg-white ring-1 ring-gray-400/30 dark:ring-gray-700/25 hover:ring-gray-400/60 dark:hover:ring-white/20 group-focus/link:border-2 group-focus/link:border-primary dark:group-focus/link:border-primary-light"><svg aria-hidden="true" width="18" height="18" stroke-width="2" class="size-3 shrink-0"><use href="#mi-mint-1-Link"></use></svg></div></a></div><span id="_R_255deehkd74t9_" class="cursor-pointer">Where to start with Claude Tag</span></h2>
480480<div class="columns prose dark:prose-invert grid max-w-none gap-4 sm:grid-cols-[repeat(var(--cols),minmax(0,1fr))] @2xl/columns-container:grid-cols-[repeat(var(--cols),minmax(0,1fr))] @[0px]/columns-container:grid-cols-1 card-group dark:prose-dark gap-y-0 sm:grid-cols-[repeat(var(--cols),minmax(0,1fr))]!" style="--cols:2"><div class="card block font-normal group relative my-2 ring-2 ring-transparent rounded-2xl bg-white dark:bg-background-dark border border-gray-950/10 dark:border-white/10 overflow-hidden w-full cursor-pointer hover:border-primary! dark:hover:border-primary-light!" aria-labelledby="_R_675deehkd74t9_" tabindex="0" role="link"><div class="px-6 py-5 relative flex items-center gap-x-4" data-component-part="card-content-container"><div class="absolute text-gray-400 dark:text-gray-500 group-hover:text-primary dark:group-hover:text-primary-light top-5 right-5"><svg aria-hidden="true" width="18" height="18" stroke-width="2" class="m-0.5 size-3 shrink-0"><use href="#mi-mint-1-ExternalLink"></use></svg></div><div aria-hidden="true" class="size-6 fill-gray-800 dark:fill-gray-100 text-gray-800 dark:text-gray-100 [&>svg]:size-6" data-component-part="card-icon"><svg class="forced-colors:forced-color-adjust-none forced-colors:bg-[color:CanvasText]! size-6 m-0! shrink-0 bg-primary dark:bg-primary-light" aria-hidden="true" focusable="false" style="-webkit-mask-image:url("https://d3gk2c5xim1je2.cloudfront.net/fontawesome/v7.2.0/regular/gear.svg");-webkit-mask-repeat:no-repeat;-webkit-mask-position:center;mask-image:url("https://d3gk2c5xim1je2.cloudfront.net/fontawesome/v7.2.0/regular/gear.svg");mask-repeat:no-repeat;mask-position:center"></svg></div><div class="w-full"><h2 id="_R_675deehkd74t9_" class="not-prose font-semibold text-base text-gray-800 dark:text-white" contentEditable="false" data-component-part="card-title">Set up Claude Tag</h2><div id="_R_675deehkd74t9H1_" class="prose font-normal text-base text-gray-600 dark:text-gray-400 leading-6 mt-0" data-component-part="card-content"><span data-as="p">Admins: pair your Slack workspace and launch</span></div></div></div></div><div class="card block font-normal group relative my-2 ring-2 ring-transparent rounded-2xl bg-white dark:bg-background-dark border border-gray-950/10 dark:border-white/10 overflow-hidden w-full cursor-pointer hover:border-primary! dark:hover:border-primary-light!" aria-labelledby="_R_a75deehkd74t9_" tabindex="0" role="link"><div class="px-6 py-5 relative flex items-center gap-x-4" data-component-part="card-content-container"><div class="absolute text-gray-400 dark:text-gray-500 group-hover:text-primary dark:group-hover:text-primary-light top-5 right-5"><svg aria-hidden="true" width="18" height="18" stroke-width="2" class="m-0.5 size-3 shrink-0"><use href="#mi-mint-1-ExternalLink"></use></svg></div><div aria-hidden="true" class="size-6 fill-gray-800 dark:fill-gray-100 text-gray-800 dark:text-gray-100 [&>svg]:size-6" data-component-part="card-icon"><svg class="forced-colors:forced-color-adjust-none forced-colors:bg-[color:CanvasText]! size-6 m-0! shrink-0 bg-primary dark:bg-primary-light" aria-hidden="true" focusable="false" style="-webkit-mask-image:url("https://d3gk2c5xim1je2.cloudfront.net/fontawesome/v7.2.0/regular/paper-plane.svg");-webkit-mask-repeat:no-repeat;-webkit-mask-position:center;mask-image:url("https://d3gk2c5xim1je2.cloudfront.net/fontawesome/v7.2.0/regular/paper-plane.svg");mask-repeat:no-repeat;mask-position:center"></svg></div><div class="w-full"><h2 id="_R_a75deehkd74t9_" class="not-prose font-semibold text-base text-gray-800 dark:text-white" contentEditable="false" data-component-part="card-title">Hand Claude Tag your first task</h2><div id="_R_a75deehkd74t9H1_" class="prose font-normal text-base text-gray-600 dark:text-gray-400 leading-6 mt-0" data-component-part="card-content"><span data-as="p">It’s already in your channel: send your first message</span></div></div></div></div><div class="card block font-normal group relative my-2 ring-2 ring-transparent rounded-2xl bg-white dark:bg-background-dark border border-gray-950/10 dark:border-white/10 overflow-hidden w-full cursor-pointer hover:border-primary! dark:hover:border-primary-light!" aria-labelledby="_R_e75deehkd74t9_" tabindex="0" role="link"><div class="px-6 py-5 relative flex items-center gap-x-4" data-component-part="card-content-container"><div class="absolute text-gray-400 dark:text-gray-500 group-hover:text-primary dark:group-hover:text-primary-light top-5 right-5"><svg aria-hidden="true" width="18" height="18" stroke-width="2" class="m-0.5 size-3 shrink-0"><use href="#mi-mint-1-ExternalLink"></use></svg></div><div aria-hidden="true" class="size-6 fill-gray-800 dark:fill-gray-100 text-gray-800 dark:text-gray-100 [&>svg]:size-6" data-component-part="card-icon"><svg class="forced-colors:forced-color-adjust-none forced-colors:bg-[color:CanvasText]! size-6 m-0! shrink-0 bg-primary dark:bg-primary-light" aria-hidden="true" focusable="false" style="-webkit-mask-image:url("https://d3gk2c5xim1je2.cloudfront.net/fontawesome/v7.2.0/regular/diagram-project.svg");-webkit-mask-repeat:no-repeat;-webkit-mask-position:center;mask-image:url("https://d3gk2c5xim1je2.cloudfront.net/fontawesome/v7.2.0/regular/diagram-project.svg");mask-repeat:no-repeat;mask-position:center"></svg></div><div class="w-full"><h2 id="_R_e75deehkd74t9_" class="not-prose font-semibold text-base text-gray-800 dark:text-white" contentEditable="false" data-component-part="card-title">How Claude Tag works</h2><div id="_R_e75deehkd74t9H1_" class="prose font-normal text-base text-gray-600 dark:text-gray-400 leading-6 mt-0" data-component-part="card-content"><span data-as="p">The session model, what it can read, and how memory follows places</span></div></div></div></div><div class="card block font-normal group relative my-2 ring-2 ring-transparent rounded-2xl bg-white dark:bg-background-dark border border-gray-950/10 dark:border-white/10 overflow-hidden w-full cursor-pointer hover:border-primary! dark:hover:border-primary-light!" aria-labelledby="_R_i75deehkd74t9_" tabindex="0" role="link"><div class="px-6 py-5 relative flex items-center gap-x-4" data-component-part="card-content-container"><div class="absolute text-gray-400 dark:text-gray-500 group-hover:text-primary dark:group-hover:text-primary-light top-5 right-5"><svg aria-hidden="true" width="18" height="18" stroke-width="2" class="m-0.5 size-3 shrink-0"><use href="#mi-mint-1-ExternalLink"></use></svg></div><div aria-hidden="true" class="size-6 fill-gray-800 dark:fill-gray-100 text-gray-800 dark:text-gray-100 [&>svg]:size-6" data-component-part="card-icon"><svg class="forced-colors:forced-color-adjust-none forced-colors:bg-[color:CanvasText]! size-6 m-0! shrink-0 bg-primary dark:bg-primary-light" aria-hidden="true" focusable="false" 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Channel, thread, and group DM work is billed by usage instead: it draws from a `,_jsx(_components.strong,{children:`usage balance`}),`, an amount in your organization’s billing currency that an Owner funds. A `,_jsx(_components.a,{href:`/claude-tag/admins/set-spend-limit`,children:`spend limit`}),` caps how much of that balance Claude Tag can use each billing period.`]}),`\n`,_jsxs(_components.p,{children:[`One-to-one direct messages from members who have connected a Claude account don’t draw from this balance. Such a DM runs on the sender’s own claude.ai account and follows that seat’s usual usage limits, so the organization spend limit doesn’t apply to it. 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(If it isn’t there yet, an Owner in your Claude organization runs setup: see `,_jsx(_components.a,{href:`/claude-tag/admins/setup-overview`,children:`Set up Claude Tag`}),`.) Anyone in the channel can hand it work, and channel work bills to the organization, not to you.`]}),`\n`,_jsxs(_components.p,{children:[`What it can reach starts with the channel you’re in. The fastest way to find out is to ask it: `,_jsx(_components.code,{children:`@Claude what can you access from this channel?`}),` Or, if you’re signed in to your Claude organization, click `,_jsx(_components.strong,{children:`Configure`}),` in the footer of a Claude reply in the channel to see its `,_jsx(_components.a,{href:`/claude-tag/concepts/glossary#connection`,children:`connections`}),`, the external services an admin has connected for that channel. 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An Owner can turn off DMs for the whole organization; see `,_jsx(_components.a,{href:`/claude-tag/admins/restrict-access#allow-or-disable-direct-messages`,children:`Allow or disable direct messages`}),`.`]}),`\n`,_jsx(Heading,{level:`3`,id:`common-uses`,children:`Common uses`}),`\n`,_jsx(_components.p,{children:`Each link opens a guide with the prompts to paste and the connections the task needs.`}),`\n`,_jsxs(_components.ul,{children:[`\n`,_jsxs(_components.li,{children:[_jsx(_components.a,{href:`/claude-tag/users/use-cases/watch-monitors`,children:`Watch monitors and alerts`}),`: scheduled dashboard checks, and alerts investigated as they arrive. Needs a monitoring connection like Datadog, Sentry, or PagerDuty.`]}),`\n`,_jsxs(_components.li,{children:[_jsx(_components.a,{href:`/claude-tag/users/use-cases/triage-requests`,children:`Triage requests`}),`: an intake channel where Claude answers what it can, flags duplicates, and routes the rest. Works on Slack content alone.`]}),`\n`,_jsxs(_components.li,{children:[_jsx(_components.a,{href:`/claude-tag/users/use-cases/find-answers`,children:`Find answers in your docs`}),`: policy and runbook questions answered with the source. Needs a docs connection like Google Drive, Notion, or Confluence.`]}),`\n`,_jsxs(_components.li,{children:[_jsx(_components.a,{href:`/claude-tag/users/use-cases/answer-data-questions`,children:`Answer data questions`}),`: a plain-language question becomes a warehouse query and a chart. Needs a data warehouse connection.`]}),`\n`,_jsxs(_components.li,{children:[_jsx(_components.a,{href:`/claude-tag/users/use-cases/track-projects`,children:`Track projects and chase approvals`}),`: standing status digests and follow-ups that run until an approval lands`]}),`\n`,_jsxs(_components.li,{children:[_jsx(_components.a,{href:`/claude-tag/users/use-cases/create-artifacts`,children:`Turn threads into docs and tickets`}),`: a settled discussion becomes the decision doc, the customer reply, or the filed tickets`]}),`\n`,_jsxs(_components.li,{children:[_jsx(_components.a,{href:`/claude-tag/users/use-cases/fix-bugs`,children:`Fix bugs`}),`: a bug reported in the channel comes back as a draft pull request. Needs GitHub.`]}),`\n`,_jsxs(_components.li,{children:[_jsx(_components.a,{href:`/claude-tag/users/use-cases/your-own-channel`,children:`Work from your own channel`}),`: scratch questions, digests of channels you don’t follow, and follow-ups on what you said you’d do`]}),`\n`]}),`\n`,_jsxs(_components.p,{children:[_jsx(_components.a,{href:`/claude-tag/users/getting-started`,children:`Get started`}),` covers your first message, what you see while Claude works, and how to shape Claude’s behavior in your channel.`]}),`\n`,_jsxs(`div`,{className:`tm-eyebrow`,children:[_jsx(`span`,{className:`tm-swatch tm-swatch-admins`}),`For administrators`]}),`\n`,_jsx(Heading,{level:`2`,id:`set-claude-tag-up-once-for-everyone`,children:`Set Claude Tag up once for everyone`}),`\n`,_jsxs(_components.p,{children:[`You set up Claude Tag once, at `,_jsx(_components.a,{href:`https://claude.ai/admin-settings/claude-tag`,children:_jsx(_components.code,{children:`claude.ai/admin-settings/claude-tag`})}),`, and you must be an Owner in your Claude organization to do it. The setup page at that URL walks you through it:`]}),`\n`,_jsxs(_components.ul,{children:[`\n`,_jsxs(_components.li,{children:[_jsx(_components.strong,{children:`Pair your Slack workspace`}),`: send `,_jsx(_components.code,{children:`@Claude connect`}),` in Slack to get a pairing code, then enter it on the setup page.`]}),`\n`,_jsxs(_components.li,{children:[_jsx(_components.strong,{children:`Set a monthly spend limit, add Claude to channels, and launch`}),`.`]}),`\n`]}),`\n`,_jsx(_components.p,{children:`Once you launch, everyone in a channel Claude is in can use Claude Tag immediately, with no per-user setup.`}),`\n`,_jsxs(_components.p,{children:[`Claude Tag starts with no access of its own to your external systems. 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Channel, thread, and group DM work is billed by usage instead: it draws from a `,_jsx(_components.strong,{children:`usage balance`}),`, an amount in your organization’s billing currency that an Owner funds. A `,_jsx(_components.a,{href:`/claude-tag/admins/set-spend-limit`,children:`spend limit`}),` caps how much of that balance Claude Tag can use each billing period.`]}),`\n`,_jsxs(_components.p,{children:[`One-to-one direct messages from members who have connected a Claude account don’t draw from this balance. Such a DM runs on the sender’s own claude.ai account and follows that seat’s usual usage limits, so the organization spend limit doesn’t apply to it. A `,_jsx(_components.a,{href:`/claude-tag/admins/restrict-access#direct-messages-from-members-without-a-claude-account`,children:`DM from a member who hasn’t connected a Claude account`}),` can draw from this balance.`]}),`\n`,_jsxs(_components.p,{children:[`To learn what your team’s usage costs, run a pilot with a spend limit set and watch the per-channel breakdown on the `,_jsx(_components.a,{href:`https://claude.ai/admin-settings/usage/claude-tag`,children:`usage page in your admin settings`}),`. `,_jsx(_components.a,{href:`/claude-tag/admins/set-spend-limit`,children:`Set a spend limit`}),` covers how to fund the balance on each plan, set the limit, and what happens when usage reaches it.`]}),`\n`,_jsxs(`div`,{className:`tm-eyebrow`,children:[_jsx(`span`,{className:`tm-swatch tm-swatch-users`}),`For end users`]}),`\n`,_jsx(Heading,{level:`2`,id:`put-claude-tag-to-work`,children:`Put Claude Tag to work`}),`\n`,_jsxs(_components.p,{children:[`If Claude Tag is in your channel, you can use it now. (If it isn’t there yet, an Owner in your Claude organization runs setup: see `,_jsx(_components.a,{href:`/claude-tag/admins/setup-overview`,children:`Set up Claude Tag`}),`.) Anyone in the channel can hand it work, and channel work bills to the organization, not to you.`]}),`\n`,_jsxs(_components.p,{children:[`What it can reach starts with the channel you’re in. The fastest way to find out is to ask it: `,_jsx(_components.code,{children:`@Claude what can you access from this channel?`}),` Or, if you’re signed in to your Claude organization, click `,_jsx(_components.strong,{children:`Configure`}),` in the footer of a Claude reply in the channel to see its `,_jsx(_components.a,{href:`/claude-tag/concepts/glossary#connection`,children:`connections`}),`, the external services an admin has connected for that channel. Replies in org-shared channels have no Configure link.`]}),`\n`,_jsxs(_components.p,{children:[`For your own requests, Claude can also `,_jsx(_components.a,{href:`/claude-tag/concepts/personal-connectors`,children:`use the connectors on your claude.ai account`}),`, after you allow it.`]}),`\n`,_jsxs(_components.p,{children:[`In a one-to-one DM, Claude runs on your own claude.ai account instead of a channel’s setup. An Owner can turn off DMs for the whole organization; see `,_jsx(_components.a,{href:`/claude-tag/admins/restrict-access#allow-or-disable-direct-messages`,children:`Allow or disable direct messages`}),`.`]}),`\n`,_jsx(Heading,{level:`3`,id:`common-uses`,children:`Common uses`}),`\n`,_jsx(_components.p,{children:`Each link opens a guide with the prompts to paste and the connections the task needs.`}),`\n`,_jsxs(_components.ul,{children:[`\n`,_jsxs(_components.li,{children:[_jsx(_components.a,{href:`/claude-tag/users/use-cases/watch-monitors`,children:`Watch monitors and alerts`}),`: scheduled dashboard checks, and alerts investigated as they arrive. Needs a monitoring connection like Datadog, Sentry, or PagerDuty.`]}),`\n`,_jsxs(_components.li,{children:[_jsx(_components.a,{href:`/claude-tag/users/use-cases/triage-requests`,children:`Triage requests`}),`: an intake channel where Claude answers what it can, flags duplicates, and routes the rest. Works on Slack content alone.`]}),`\n`,_jsxs(_components.li,{children:[_jsx(_components.a,{href:`/claude-tag/users/use-cases/find-answers`,children:`Find answers in your docs`}),`: policy and runbook questions answered with the source. Needs a docs connection like Google Drive, Notion, or Confluence.`]}),`\n`,_jsxs(_components.li,{children:[_jsx(_components.a,{href:`/claude-tag/users/use-cases/answer-data-questions`,children:`Answer data questions`}),`: a plain-language question becomes a warehouse query and a chart. Needs a data warehouse connection.`]}),`\n`,_jsxs(_components.li,{children:[_jsx(_components.a,{href:`/claude-tag/users/use-cases/track-projects`,children:`Track projects and chase approvals`}),`: standing status digests and follow-ups that run until an approval lands`]}),`\n`,_jsxs(_components.li,{children:[_jsx(_components.a,{href:`/claude-tag/users/use-cases/create-artifacts`,children:`Turn threads into docs and tickets`}),`: a settled discussion becomes the decision doc, the customer reply, or the filed tickets`]}),`\n`,_jsxs(_components.li,{children:[_jsx(_components.a,{href:`/claude-tag/users/use-cases/fix-bugs`,children:`Fix bugs`}),`: a bug reported in the channel comes back as a draft pull request. Needs GitHub.`]}),`\n`,_jsxs(_components.li,{children:[_jsx(_components.a,{href:`/claude-tag/users/use-cases/your-own-channel`,children:`Work from your own channel`}),`: scratch questions, digests of channels you don’t follow, and follow-ups on what you said you’d do`]}),`\n`]}),`\n`,_jsxs(_components.p,{children:[_jsx(_components.a,{href:`/claude-tag/users/getting-started`,children:`Get started`}),` covers your first message, what you see while Claude works, and how to shape Claude’s behavior in your channel.`]}),`\n`,_jsxs(`div`,{className:`tm-eyebrow`,children:[_jsx(`span`,{className:`tm-swatch tm-swatch-admins`}),`For administrators`]}),`\n`,_jsx(Heading,{level:`2`,id:`set-claude-tag-up-once-for-everyone`,children:`Set Claude Tag up once for everyone`}),`\n`,_jsxs(_components.p,{children:[`You set up Claude Tag once, at `,_jsx(_components.a,{href:`https://claude.ai/admin-settings/claude-tag`,children:_jsx(_components.code,{children:`claude.ai/admin-settings/claude-tag`})}),`, and you must be an Owner in your Claude organization to do it. The setup page at that URL walks you through it:`]}),`\n`,_jsxs(_components.ul,{children:[`\n`,_jsxs(_components.li,{children:[_jsx(_components.strong,{children:`Pair your Slack workspace`}),`: send `,_jsx(_components.code,{children:`@Claude connect`}),` in Slack to get a pairing code, then enter it on the setup page.`]}),`\n`,_jsxs(_components.li,{children:[_jsx(_components.strong,{children:`Set a monthly spend limit, add Claude to channels, and launch`}),`.`]}),`\n`]}),`\n`,_jsx(_components.p,{children:`Once you launch, everyone in a channel Claude is in can use Claude Tag immediately, with no per-user setup.`}),`\n`,_jsxs(_components.p,{children:[`Claude Tag starts with no access of its own to your external systems. After you launch, you connect the services Claude will work in, such as your issue tracker or data warehouse, and grant repositories to the Claude GitHub App. Members can also let Claude use their own `,_jsx(_components.a,{href:`/claude-tag/concepts/personal-connectors`,children:`personal connectors`}),` for their requests.`]}),`\n`,_jsxs(_components.p,{children:[_jsx(_components.a,{href:`/claude-tag/admins/setup-overview`,children:`Set up Claude Tag`}),` walks through setup and connecting tools, with what to have ready, what each choice means, and how to verify Claude Tag works once you launch.`]}),`\n`,_jsxs(`div`,{className:`tm-strip`,children:[_jsxs(`div`,{className:`tm-strip-head`,children:[_jsx(`p`,{className:`tm-strip-title`,children:`Security review`}),_jsx(_components.a,{className:`tm-strip-all`,href:`/claude-tag/concepts/security-and-data`,children:`Security and data handling`})]}),_jsx(`p`,{children:`The security model, what admins can and can’t restrict, audit trails, and network requirements.`})]}),`\n`,_jsx(Heading,{level:`2`,id:`where-to-start-with-claude-tag`,children:`Where to start with Claude Tag`}),`\n`,_jsxs(CardGroup,{cols:2,children:[_jsx(Card,{title:`Set up Claude Tag`,icon:`gear`,href:`/claude-tag/admins/setup-overview`,horizontal:true,arrow:true,children:_jsx(_components.p,{children:`Admins: pair your Slack workspace and launch`})}),_jsx(Card,{title:`Hand Claude Tag your first task`,icon:`paper-plane`,href:`/claude-tag/users/getting-started`,horizontal:true,arrow:true,children:_jsx(_components.p,{children:`It’s already in your channel: send your first message`})}),_jsx(Card,{title:`How Claude Tag works`,icon:`diagram-project`,href:`/claude-tag/concepts/how-it-works`,horizontal:true,arrow:true,children:_jsx(_components.p,{children:`The session model, what it can read, and how memory follows places`})}),_jsx(Card,{title:`Use case library`,icon:`list`,href:`/claude-tag/users/use-cases`,horizontal:true,arrow:true,children:_jsx(_components.p,{children:`Prompts to paste, by team and connection`})})]})]})}function MDXContent(props={}){const{wrapper:MDXLayout}={..._provideComponents(),...props.components};return MDXLayout?_jsx(MDXLayout,{...props,children:_jsx(_createMdxContent,{...props})}):_createMdxContent(props)}return{default:MDXContent};function _missingMdxReference(id,component){throw new Error(`Expected `+(component?`component`:`object`)+\" `\"+id+\"` to be defined: you likely forgot to import, pass, or provide it.\")}","frontmatter":{},"scope":{"config":{},"pageMetadata":{"title":"Work with Claude Tag","sidebarTitle":"Overview","description":"Claude Tag puts Claude in your Slack channels with admin-governed access. 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