Error reference changederrors
Nearest release: v2.1.318, published under an hour before upstream edited the page. Shown because the two are within 24 hours of each other. Nothing here says the release caused the edit.
Upstream edited this page at 3 Nov 2026 22:33 UTC, give or take a minute or two: the time comes from Anthropic’s own sitemap rather than from a commit. This site recorded the change at 3 Nov 2026 22:37 UTC.
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### Scheduled tasks are off for your organization ### Routines are disabled by your organization's policy
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6262| `This organization has been disabled` | [Authentication](#this-organization-has-been-disabled) |
6363| `Your organization has disabled API key authentication` | [Authentication](#your-organization-has-disabled-api-key-authentication) |
6464| `Your organization has disabled Claude subscription access` | [Authentication](#your-organization-has-disabled-claude-subscription-access) |
65| `Routines are disabled by your organization's policy` | [Authentication](#routines-are-disabled-by-your-organizations-policy) |
65| `Scheduled tasks are off for your organization` | [Authentication](#routines-are-disabled-by-your-organizations-policy) |
66| `Routines are off for your organization` | [Authentication](#routines-are-disabled-by-your-organizations-policy) |
6667| `Remote Control is only available when using Claude via api.anthropic.com` | [Authentication](#remote-control-requires-the-anthropic-api) |
6768| `OAuth token refresh failed — run /login to re-authenticate` | [Authentication](#remote-control-couldnt-refresh-your-login) |
6869| `JWT refresh failed: no OAuth token — run /login` | [Authentication](#remote-control-couldnt-refresh-your-login) |
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11841185* Authenticate with a Console API key instead of your subscription. See [Claude Console authentication](https://code.claude.com/docs/en/authentication.md#claude-console-authentication) for setup.
11851186* If you are the admin and do not see an option to enable access, contact [Anthropic support](https://support.claude.com)
11861187
1187### Routines are disabled by your organization's policy
1188### Scheduled tasks are off for your organization
11881189
1189An Owner in your Team or Enterprise organization has turned off [cloud scheduled tasks](https://code.claude.com/docs/en/routines.md), formerly routines, at the organization level. The error appears when you try to create or run one, for example at [claude.ai/code/routines](https://claude.ai/code/routines). On Claude Code v2.1.227 or later, the same setting also [hides `/schedule`](https://code.claude.com/docs/en/routines#troubleshooting) in the CLI.
1190[Cloud scheduled tasks](https://code.claude.com/docs/en/routines.md) are off for your organization, so you can't create or run them. The message from claude.ai calls them scheduled tasks or routines, and a sentence about your admin follows:
11901191
11911192```text theme={null}
1192Routines are disabled by your organization's policy.
1193Scheduled tasks are off for your organization. …
1194Routines are off for your organization. …
11931195```
11941196
1195This is a server-side setting, so it can't be overridden from local settings, environment variables, or CLI flags.
1197You can't turn them on with local settings, environment variables, or CLI flags.
11961198
11971199**What to do:**
11981200
1199* Ask an Owner in your organization to turn on the **Scheduled tasks (Was Routines)** toggle at [**Organization settings > Capabilities > Remote sessions**](https://claude.ai/admin-settings/capabilities)
1201* Ask your Team or Enterprise Owner whether they can turn on the toggle labeled **Scheduled tasks (Was Routines)** or **Routines** at [**Organization settings > Capabilities > Remote sessions**](https://claude.ai/admin-settings/capabilities)
12001202
12011203### Remote Control requires the Anthropic API
12021204
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25112513
25122514**What to do:**
25132515
2514* If your Claude Code version is earlier than v2.1.300, run [`claude update`](https://code.claude.com/docs/en/setup#update-claude-code) in your shell. Before v2.1.300, Claude Code didn't [retry the request without the rejected tool's parameters](https://code.claude.com/docs/en/mcp.md#tools-whose-input-schema-the-api-refuses), so this error repe
2516* If your Claude Code version is earlier than v2.1.300, run [`claude update`](https://code.claude.com/docs/en/setup#update-claude-code) in your shell. Before v2.1.300, Claude Code didn't [retry the request without the rejected tool's parameters](https://code.claude.com/docs/en/mcp.md#tools-whose-input-schema-the-api-refuses), so this error repeated on every request that included the tool.
2517* Remove or [dis
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