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Connect PagerDuty changedclaude-tag/admins/connections/pagerduty

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Upstream edited this page at 5 Oct 2026 18:53 UTC, give or take a minute or two: the time comes from Anthropic’s own sitemap rather than from a commit. This site recorded the change at 22 Oct 2026 18:07 UTC.

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1313## Create the credential in PagerDuty
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15Generate a general-access read-only API key. A read-write key lets Claude acknowledge and resolve incidents. If you use one, [turn the connector on only in a private incident channel](/docs/claude-tag/admins/add-connections#add-a-connection).
15Generate a general-access read-only API key. A read-write key lets Claude acknowledge and resolve incidents. If you use one, [turn the connector on only in a private incident channel](/docs/claude-tag/admins/add-connections.md#add-a-connection).
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1717Creating a general-access key requires the PagerDuty Admin or Account Owner role; non-admins only see User Token keys, which also work but inherit that user's permissions.
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3030PagerDuty accounts on the EU service region use `api.eu.pagerduty.com` instead.
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32If the connect form offers to include the PagerDuty plugin, leave that box selected; otherwise add the plugin on the [**Skills and plugins**](https://claude.ai/admin-settings/claude-tag?access=plugins) tab. The first credential you add for a service from the **Connectors** tab is on in every workspace and channel as soon as you save it. To give it narrower reach, see [where a new connector applies](/docs/claude-tag/admins/add-connections#add-a-connection) before you save the connector. Click **Connect** to save the connector.
32If the connect form offers to include the PagerDuty plugin, leave that box selected; otherwise add the plugin on the [**Skills and plugins**](https://claude.ai/admin-settings/claude-tag?access=plugins) tab. The first credential you add for a service from the **Connectors** tab is on in every workspace and channel as soon as you save it. To give it narrower reach, see [where a new connector applies](/docs/claude-tag/admins/add-connections.md#add-a-connection) before you save the connector. Click **Connect** to save the connector.
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34The Agent Proxy injects the credential at the network boundary; the model and the sandbox are not given the key. See [how Agent Proxy works](/docs/claude-tag/concepts/agent-identity#agent-proxy).
34The Agent Proxy injects the credential at the network boundary; the model and the sandbox are not given the key. See [how Agent Proxy works](/docs/claude-tag/concepts/agent-identity.md#agent-proxy).
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3636## Verify the connection
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4646## Related resources
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48* [What this connection adds](/docs/claude-tag/users/use-cases/watch-monitors): the monitoring use cases
49* [Give Claude access](/docs/claude-tag/admins/add-connections): the full credential-type and allowed-hosts reference
48* [What this connection adds](/docs/claude-tag/users/use-cases/watch-monitors.md): the monitoring use cases
49* [Give Claude access](/docs/claude-tag/admins/add-connections.md): the full credential-type and allowed-hosts reference
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