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Sweep 22 Oct 2026 · 04:32Z Build v2.1.308 527 read Stable v2.1.308 Latest v2.1.308 Next v2.1.308 Feeds RSS JSON llms.txt llms-full.txt Unofficial
HomeDocsClaude Documentation 17 Aug 2026
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Account changedgovernment/account/profile

Nearest release: v2.1.234, published under an hour after upstream edited the page. Shown because the two are within 24 hours of each other. Nothing here says the release caused the edit.

Upstream edited this page at 17 Aug 2026 17:49 UTC, give or take a minute or two: the time comes from Anthropic’s own sitemap rather than from a commit. This site recorded the change at 20 Oct 2026 18:07 UTC.

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2828* **Role.** An organization owner can promote or demote users between **User** and **Owner** in the administrative area. Ask your organization's owner if your role needs to change.
2929* **Seat tier.** An organization owner assigns and changes seat tiers from the administrative area. See the next section if yours is missing.
3030 
31<Tip>
32 If you are helping a colleague troubleshoot, ask them to read out this page. It tells you in one screen which organization they are in, what role they hold, and whether they have a seat, which is usually enough to diagnose a "Claude is not working for me" report.
33</Tip>
31> [!TIP]
32>
33> If you are helping a colleague troubleshoot, ask them to read out this page. It tells you in one screen which organization they are in, what role they hold, and whether they have a seat, which is usually enough to diagnose a "Claude is not working for me" report.
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3535## If your seat tier says "No seat assigned"
3636 
37<Note>
38 This section only appears when you do not have a seat tier. If a tier name is shown in the Seat tier field, you can skip this section.
39</Note>
37> [!NOTE]
38>
39> This section only appears when you do not have a seat tier. If a tier name is shown in the Seat tier field, you can skip this section.
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4141Without a seat tier you can sign in and see the portal, but you cannot send any messages to Claude, and the [Usage](/docs/government/account/usage) tab will show "No seat tier assigned" instead of your allowance. This is the expected state for a brand-new account that has not yet been given a seat, or for an account whose seat was deliberately removed.
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