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HomeDocsClaude Documentation 5 Oct 2026
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Troubleshoot federated agent access changedclaude-tag/admins/federated-access/troubleshooting

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Upstream edited this page at 5 Oct 2026 18:54 UTC, give or take a minute or two: the time comes from Anthropic’s own sitemap rather than from a commit. This site recorded the change at 20 Oct 2026 18:07 UTC.

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33> Errors from Claude Tag's federated agent access and what fixes each: console dialog messages, requests Claude reports as blocked or failed, and rejections your gateway, AWS, Google Cloud, or authorization server records.
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5export const BetaNote = () => <Info>Claude Tag is in public beta. Features and behavior described here may change before general availability.</Info>;
5> [!NOTE]
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7> Claude Tag is in public beta. Features and behavior described here may change before general availability.
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7<BetaNote />
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9<Note>Federated connections are managed on the [**Federated agent access**](https://claude.ai/admin-settings/claude-tag/federated-cloud-access) page, under **Claude Tag** in the admin settings sidebar. Changing them needs an organization Owner, or an admin with full Claude Tag management permission.</Note>
9> [!NOTE]
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11> Federated connections are managed on the [**Federated agent access**](https://claude.ai/admin-settings/claude-tag/federated-cloud-access) page, under **Claude Tag** in the admin settings sidebar. Changing them needs an organization Owner, or an admin with full Claude Tag management permission.
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1113This page covers what goes wrong after you connect a gateway, AWS role, Google Cloud identity, or authorization server through **Federated agent access**. It's organized by where the problem shows up: a message in a console dialog, an error Claude reports in the thread, or a rejection in your own logs. The token terms used below are explained on the [identity token reference](/docs/claude-tag/admins/federated-access/token-reference).
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