overview changedabout-claude/use-case-guides/overview
Nearest release: v2.1.232, published 7 hours before this site recorded the change. Shown because the two are within 24 hours of each other. Nothing here says the release caused the edit.
Recorded here
Lines+25added
Lines−0removed
From line
—
no hunk to open at
First seen
14 Aug 2026
this site's first read of the page
Recorded edits2to this page, all time
The whole hunk
25 lines, first recorded
/
lines
The first capture of this source. The page was already there, and this is what it said.
---
title: Guides to common use cases
url: https://platform.claude.com/docs/en/about-claude/use-case-guides/overview
description: "Explore production guides for building common Claude use cases: ticket routing, customer support agents, content moderation, and legal summarization."
---
Claude is designed to excel in a variety of tasks. Explore these in-depth production guides to learn how to build common use cases with Claude.
<CardGroup cols={2}>
<Card title="Ticket routing" icon="headset" href="https://platform.claude.com/docs/en/about-claude/use-case-guides/ticket-routing">
Best practices for using Claude to classify and route customer support tickets at scale.
</Card>
<Card title="Customer support agent" icon="robot" href="https://platform.claude.com/docs/en/about-claude/use-case-guides/customer-support-chat">
Build intelligent, context-aware chatbots with Claude to enhance customer support interactions.
</Card>
<Card title="Content moderation" icon="verified" href="https://platform.claude.com/docs/en/about-claude/use-case-guides/content-moderation">
Techniques and best practices for using Claude to perform content filtering and general content moderation.
</Card>
<Card title="Legal summarization" icon="book" href="https://platform.claude.com/docs/en/about-claude/use-case-guides/legal-summarization">
Summarize legal documents using Claude to extract key information and expedite research.
</Card>
</CardGroup>
No line in this hunk matches that.