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HomeDocsClaude Documentation 5 Oct 2026
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Troubleshoot Claude Tag setup changedclaude-tag/admins/troubleshooting

Nearest release: v2.1.290, published an hour after upstream edited the page. Shown because the two are within 24 hours of each other. Nothing here says the release caused the edit.

Upstream edited this page at 5 Oct 2026 17:10 UTC, give or take a minute or two: the time comes from Anthropic’s own sitemap rather than from a commit. This site recorded the change at 5 Oct 2026 17:37 UTC.

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578578**How to resolve**
579579 
5805801. In a channel, the message is about the organization the workspace is paired to. Check which Claude organization that is. If your company has more than one, such as a trial organization alongside the main one, the workspace may be paired to the wrong one; an Owner in that organization can [revoke the pairing](/docs/claude-tag/admins/workspaces#revoke-a-pairing) so you can pair the workspace to the right one.
5812. In a DM or on Claude's Home tab, the message is about the organization your own Claude account is connected to. If you also belong to a Claude organization without ZDR, click **Disconnect** on Claude's Home tab, then reconnect with that organization active.
5812. In a DM or on Claude's Home tab, the message is about the organization your own Claude account is connected to. If you also belong to a Claude organization without a restricted compliance configuration, click **Disconnect** on Claude's Home tab, then reconnect with that organization active.
5825823. If the organization in question is the intended one, no setting lifts the restriction; Claude Tag isn't available to organizations under it. Contact your account team with questions about your organization's compliance configuration.
583583 
584584### Claude is disabled in this channel
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