Remote Control changes for users who turned telemetry off

What

Remote Control lets you drive a Claude Code session on your machine from somewhere else. Claude Code normally decides whether you may use it by asking Anthropic's feature-flag service, the remote switchboard that turns features on and off, about a flag called tengu_ccr_bridge. If you turn telemetry off, that service is not contacted, so the question could not be answered. Telemetry is the usage data Claude Code sends back. This release changes what happens in that case in two ways.

• A new early pass in the eligibility check lets Remote Control through without the tengu_ccr_bridge flag. The eligibility check is the step that decides whether you may use Remote Control. The pass runs before the checks for feature-flag evaluation and the flag. It applies only when all of these hold:
  • telemetry is off through DISABLE_TELEMETRY or DO_NOT_TRACK. Setting CLAUDE_CODE_DISABLE_NONESSENTIAL_TRAFFIC does not count.
  • DISABLE_GROWTHBOOK is not set.
  • you are a first-party user who belongs to an organisation.
  • you are signed in with OAuth, the browser sign-in, on a pro, max, team or enterprise plan.
• The eligibility check, the doctor-style connectivity list and the startup check all accept this path. Before, these users were refused with flags_disabled.
• Remotely started sessions have a minimum required version, called the floor. When that floor cannot be fetched and DISABLE_TELEMETRY or DO_NOT_TRACK is set, Claude Code now refuses with the reason floor_unreachable and a message explaining that the required version cannot be received while feature-flag evaluation is off. Before, it returned no reason at all in that case.

Why

Paying subscribers who opted out of telemetry were shut out of Remote Control only because the flag service could not be reached. They can now get past the eligibility check. If you have telemetry off, a remotely started session can still be refused when its minimum version cannot be fetched, and you are now told why instead of getting no explanation.