Directory sync's status messages now include a 'muted' flag for when Anthropic's remote kill switch has disabled it
Directory sync (cloud_session.directory_sync), which uploads and installs files to keep a cloud session's directory in step, now reports a muted boolean in its status messages. It is true whenever Anthropic's remote emergency switch has disabled directory sync on that machine, meaning nothing is being uploaded or installed.
This gives a clear, visible signal in the sync status output for when directory sync has been centrally disabled, rather than leaving it unclear why uploads and installs have stopped.
The entry above is what we published on the day. These lines were added later, as Anthropic's own pages caught up, and they sit beside the original rather than replacing it.
Most of the silence problems in this section span a whole workspace or channel and come down to configuration. If Claude stays silent in one thread but answers everywhere else, a setting isn't the cause. Either Claude's session for that th…claude-tag/admins/troubleshooting see the edit
Anthropic's documentation has since written up muted, on Troubleshoot Claude Tag setup.