What
Directory sync (cloud_session.directory_sync), which uploads and installs files to keep a cloud session's directory in step, now reports a muted boolean in its status messages. It is true whenever Anthropic's remote emergency switch has disabled directory sync on that machine, meaning nothing is being uploaded or installed.
Why
This gives a clear, visible signal in the sync status output for when directory sync has been centrally disabled, rather than leaving it unclear why uploads and installs have stopped.
Names in the bundlemuted
Documented inclaude-code/permission-modes
The entry above is what we published on the day. These lines were added later, as Anthropic's own pages caught up, and they sit beside the original rather than replacing it.
Added since
A small documentation edit on Troubleshoot Claude Tag setup touched a line naming muted after this was published.
* A notice that begins `:mute: Claude is muted in this thread` means the thread is muted and the session isn't stuck. Selecting the thumbs-down button under one of Claude's replies mutes the thread and posts that notice.claude-tag/admins/troubleshooting see the edit
Confirmed since
Anthropic's documentation has since written up muted, on Troubleshoot Claude Tag setup.
Most of the silence problems in this section span a whole workspace or channel and come down to configuration. If Claude stays silent in one thread but answers everywhere else, a setting isn't the cause. Either Claude's session for that th…claude-tag/admins/troubleshooting see the edit
One source agreesOne thing we can check says the same as this entry.
Anthropic's documentation agrees
Anthropic's documentation has since written up muted, on Troubleshoot Claude Tag setup.