Triage requests changedclaude-tag/users/use-cases/triage-requests
Nearest release: v2.1.268, published an hour after upstream edited the page. Shown because the two are within 24 hours of each other. Nothing here says the release caused the edit.
Upstream edited this page at 10 Sep 2026 16:53 UTC, give or take a minute or two: the time comes from Anthropic’s own sitemap rather than from a commit. This site recorded the change at 28 Sep 2026 22:07 UTC.
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1717Check that the channel has the connections below. Ask `@Claude what can you access from this channel?` to check; an admin can [add a connection](/docs/claude-tag/admins/add-connections) the channel is missing.
1818
19| Connection | Examples | Why it matters here |
20| :----------------- | :------------------- | :---------------------------------------------------------------------------------------------------------------- |
21| None | — | Works on Slack content alone |
19| Connection | Examples | Why it matters here |
20| :- | :- | :- |
21| None | — | Works on Slack content alone |
2222| Knowledge and docs | Google Drive, Notion | Optional. Reads a [runbook](#give-claude-a-runbook-of-standing-answers) or past decisions the team keeps in a doc |
23| Issue tracking | Linear, Jira | Optional. Files routed items as tickets |
23| Issue tracking | Linear, Jira | Optional. Files routed items as tickets |
2424
2525## Prompts to paste
2626
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