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Troubleshoot Claude Science changedclaude-science/troubleshooting

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## Git and GitHub ### SSH is off inside Claude Science’s sandbox

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11# Troubleshoot Claude Science
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3> Fix errors you see while using Claude Science: being signed out, capacity retries, Agent Failed, environment setup, connectors, dictation, and updates.
3> Fix errors you see while using Claude Science: being signed out, capacity retries, Agent Failed, environment setup, connectors, git, dictation, and updates.
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55This page covers error messages that Claude Science shows while you work. Other problems have their own troubleshooting sections:
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5959### failed to load 5 times in a row — automatic retries are paused
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6161This message appears in **Settings > Connectors** on a Featured connector marked **Failed** (hold the pointer over **Failed**) and on the connector's own page. The connector runs on your computer and failed to start five times in a row, so Claude Science stopped trying. Turn the connector off and on again in **Settings > Connectors**, or restart Claude Science.
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63## Git and GitHub
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65The messages in this section appear when Claude runs git in the sandbox on a Mac or Linux.
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67### SSH is off inside Claude Science’s sandbox
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69By design, SSH is off in the [sandbox](https://claude.com/docs/claude-science/core-concepts.md#sandbox). For `github.com`, Claude can push over HTTPS with a GitHub token you save. With the token, a `[email protected]:` remote works as it is. If your organization [manages the network allowlist](https://claude.com/docs/claude-science/admin-controls.md#network-allowlist), ask an admin to check that the [GitHub domains](https://claude.com/docs/claude-science/network-requirements.md#package-management-domains) are on.
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71Check these limits before you push:
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73* **A host other than `github.com`**: Claude Science has no built-in sign-in for it
74* **A Git LFS repository**: Claude's commits can store LFS files as ordinary files, and a push from the sandbox may not upload them
75* **On Linux**: folders such as `.devcontainer` look empty in the sandbox, so git shows their files as deleted. Don't commit those deletions.
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77For a `github.com` repository that doesn't use Git LFS, follow these steps:
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791. Go to **Settings > Credentials**, select **Connect** next to **GitHub**, paste a personal access token that can write to the repository, and select **Save**. To limit the token to one repository, use a [fine-grained token](https://docs.github.com/en/authentication/keeping-your-account-and-data-secure/managing-your-personal-access-tokens) for it alone, with **Contents** set to **Read and write**. If the button says **Disconnect**, a token is already saved.
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812. Ask Claude:
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83 ```text Prompt wrap theme={null}
84 Push my commits with a shell command in the default python environment, using my saved GitHub credential.
85 ```
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873. Select **Allow for this conversation** on the **Run a shell command?** [permission card](https://claude.com/docs/claude-science/core-concepts.md#permission-cards) if it appears, then on the **Credentials** card.
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89 By default, the approval lasts for the conversation, and commands Claude runs there can use the token without asking again. To revoke the approval, go to **Settings > Permissions**, hold the pointer over each **GitHub** row under **Credentials**, and select **Revoke** (the ×).
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91Check GitHub for your commits, because git can print an error even when the push worked.
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93These steps also apply to `could not read Username for 'https://github.com'`, and to the `/bin/false` error git printed before Claude Science 0.1.61.
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6395## Dictation
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