Microsoft 365 connector changedconnectors/microsoft/365
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33> Connect SharePoint, OneDrive, Outlook, and Teams to Claude so it can search, analyze, and act on your Microsoft 365 information
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5The Microsoft 365 connector lets Claude search, analyze, and act on information across SharePoint, OneDrive, Outlook, and Teams, using the access your own Microsoft 365 account already has. It's available on every Claude plan: Free, Pro, Max, Team, and Enterprise. It requires a work or school Microsoft account, and a Microsoft Entra Global Administrator must grant tenant consent for your Microsoft organization.
5The Microsoft 365 connector lets Claude search, analyze, and act on information across SharePoint, OneDrive, Outlook, and Teams, using the access your own Microsoft 365 account already has. It's available on every Claude plan: Free, Pro, Max, Ultra, Team, and Enterprise. It requires a work or school Microsoft account, and a Microsoft Entra Global Administrator must grant tenant consent for your Microsoft organization.
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77By the end of this page you have the connector set up for your organization and your own account connected, and you have asked Claude a first question that draws on Microsoft 365.
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2727What you do first depends on your Claude plan:
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29* **Free, Pro, and Max**: there's no organization-level step in Claude. Skip to [Connect your account](#connect-your-account). A Microsoft Entra Global Administrator still needs to grant tenant consent for your Microsoft organization
29* **Free, Pro, Max, and Ultra**: there's no organization-level step in Claude. Skip to [Connect your account](#connect-your-account). A Microsoft Entra Global Administrator still needs to grant tenant consent for your Microsoft organization
3030* **Team and Enterprise**: a Claude Owner or Primary Owner [adds the connector for the organization](#add-the-connector-for-your-organization) first, and then each member connects their account
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3232### Prerequisites
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150150If something isn't working, start with the case that matches what you see.
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152> **Authentication failures**
152> [accordion] Authentication failures
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154154> If sign-in fails, work through these checks:
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158158> * Review your organization's third-party app policies
159159> * Try a different browser, or clear cookies and cache and sign in again
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161> **Documents not found**
161> [accordion] Documents not found
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163163> If Claude can't find a document you know exists:
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167167> * Wait and retry for recently uploaded documents, which can take time to index
168168> * Name the specific SharePoint site, or search by the exact filename
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170> **Incomplete search results**
170> [accordion] Incomplete search results
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172172> If results are partial or miss what you expected:
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