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HomeDocsClaude Documentation 30 Sep 2026
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Readiness changedgovernment/org-admin/readiness

Nearest release: v2.1.286, published an hour after upstream edited the page. Shown because the two are within 24 hours of each other. Nothing here says the release caused the edit.

Upstream edited this page at 30 Sep 2026 15:57 UTC, give or take a minute or two: the time comes from Anthropic’s own sitemap rather than from a commit. This site recorded the change at 22 Oct 2026 18:07 UTC.

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2828* **Add credits** checks that the billing account your organization draws from has enough balance to cover at least one request on the cheapest model available to it. Until it does, every message from a user on a self-managed tier is refused. Credit is added to the billing account by Anthropic, so this step shows who to contact: your tenant administrator, or the owner of the organization that manages the shared billing account.
2929* **Raise the organization's spend cap** appears when a tenant administrator has set a spend cap on your organization that is lower than the cost of one request on the cheapest model available. Every request from a user on a self-managed tier is refused until the cap is raised or cleared. Only a tenant administrator can change caps, so this step shows **Waiting on your tenant admin**.
3030* **Allocate seats** checks that the organization has been allocated at least one seat of any tier. This is advisory. Without an allocation you can still assign tiers to people individually, but anyone who signs in before you do lands without a seat and cannot send messages. **Open Seats** or **Open Billing** takes you to the page where allocations are set, depending on how your billing account is managed. If the shared seat pool is already fully distributed, the step instead explains that the pool needs to be raised and shows who can do that.
31* **Assign seat tiers to members** checks that every active member has a seat tier, because a member without one cannot use Claude. It is advisory and sits under **Optional**, since you may leave someone unassigned on purpose, but it also catches a member left without a seat by mistake, such as a Primary Owner who was added before the organization had any seats. When a seat is free, **Open Users** takes you to the [Users](/docs/government/org-admin/users) page, where a member without a seat shows **Unassigned** and you can choose a tier for them. If your organization has no seats at all yet and nobody holds one, those members are seated automatically when seats are first allocated, and the step points to the same place as **Allocate seats**.
32* **Assign a model to your seat tier** checks that at least one seat tier in this organization can actually reach a working model, meaning a model that is enabled, priced, and allowed by a tier whose usage limits are high enough to cover a single request. If no tier qualifies, nobody can send a message regardless of credits or seats. **Open Tiers** takes you to the [Seat tiers](/docs/government/org-admin/seat-tiers) page to add a model or raise a tier's limits. If every tier available to you is Anthropic-managed, only Anthropic can change its model list, so the step shows a waiting state.
33* **Enable a product** checks that at least one Claude product, such as Claude Desktop, Claude Code, or Claude for Microsoft 365, is enabled for this organization. This is advisory. With nothing enabled, no client application can start. Enable a product on the [Config](/docs/government/org-admin/configuration) page.
31* **Assign seat tiers to members** checks that every active member has a seat tier, because a member without one cannot use Claude. It is advisory and sits under **Optional**, since you may leave someone unassigned on purpose, but it also catches a member left without a seat by mistake, such as a Primary Owner who was added before the organization had any seats. When a seat is free, **Open Users** takes you to the [Users](/docs/government/org-admin/users.md) page, where a member without a seat shows **Unassigned** and you can choose a tier for them. If your organization has no seats at all yet and nobody holds one, those members are seated automatically when seats are first allocated, and the step points to the same place as **Allocate seats**.
32* **Assign a model to your seat tier** checks that at least one seat tier in this organization can actually reach a working model, meaning a model that is enabled, priced, and allowed by a tier whose usage limits are high enough to cover a single request. If no tier qualifies, nobody can send a message regardless of credits or seats. **Open Tiers** takes you to the [Seat tiers](/docs/government/org-admin/seat-tiers.md) page to add a model or raise a tier's limits. If every tier available to you is Anthropic-managed, only Anthropic can change its model list, so the step shows a waiting state.
33* **Enable a product** checks that at least one Claude product, such as Claude Desktop, Claude Code, or Claude for Microsoft 365, is enabled for this organization. This is advisory. With nothing enabled, no client application can start. Enable a product on the [Config](/docs/government/org-admin/configuration.md) page.
3434 
3535## Things to know
3636 
3737* Every **Open** button goes to the page where the fix belongs. You make the change there and return here to see it reflected.
38* If a step you expect to clear yourself is shown as waiting on your tenant administrator, it usually means the resource it checks is managed at the tenant level. Your tenant administrator can clear it from the [tenant Readiness page](/docs/government/tenant-admin/readiness), which shows every organization's checklist in one place.
38* If a step you expect to clear yourself is shown as waiting on your tenant administrator, it usually means the resource it checks is managed at the tenant level. Your tenant administrator can clear it from the [tenant Readiness page](/docs/government/tenant-admin/readiness.md), which shows every organization's checklist in one place.
3939* Hover the help icon next to any step's label for a one-line explanation of what the check looks for.
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