Troubleshoot Claude Tag setup

 
 **What it means**
 
-**Allow Claude to respond to guests** is set to **Restrict** for this channel's [scope](/docs/claude-tag/concepts/glossary#scope), so Claude checks the channel for guests before replying, and this install predates the `users:read` permission that check needs.
+**Allow Claude to respond to guests** is set to **Restrict** or **Channel only** for this channel's [scope](/docs/claude-tag/concepts/glossary#scope), so Claude checks the channel for guests before replying, and this install predates the `users:read` permission that check needs.
 
 **How to resolve**
 

 Either fix works:
 
 * Remove the guests from the channel, or move the conversation to a channel with no guests; this changes no settings, so no other channel is affected.
-* Or set **Allow Claude to respond to guests** to **Allow** for the scope covering this channel. The setting is at [`claude.ai/admin-settings/claude-tag`](https://claude.ai/admin-settings/claude-tag), on the **Slack** tab under **Claude Tag's access**, in the scope's collapsed **Advanced** section. **Allow** applies to every guest channel that scope covers, and guests there can see Claude's replies and interact with it. To limit it to one channel, set it on the channel's own scope. See [restrict guest channels](/docs/claude-tag/admins/restrict-access#restrict-guest-channels) for the full exposure picture.
+* Or change **Allow Claude to respond to guests** for the scope covering this channel. **Channel only** restores replies while keeping Claude to the channel's own instructions and access, and an Admin can set it. **Allow** gives guests the full access the scope has and needs an organization owner. The setting is at [`claude.ai/admin-settings/claude-tag`](https://claude.ai/admin-settings/claude-tag), on the **Slack** tab under **Claude Tag's access**, in the scope's collapsed **Advanced** section. Either value applies to every guest channel that scope covers; to limit it to one channel, set it on the channel's own scope. See [restrict guest channels](/docs/claude-tag/admins/restrict-access#restrict-guest-channels) for what each value exposes.
 
-**Allow** restores replies, not workspace search. Claude can't search the workspace from a channel that includes guests, even when the setting is **Allow**. Removing the guests restores search as well.
+Either value restores replies, not workspace search. Claude can't search the workspace from a channel that includes guests, even under **Allow**. Removing the guests restores search as well.
 
 If the fix worked, a mention in the channel gets a reply.
 

 
 **What it means**
 
-This message comes from the guest check, not from workspace sharing. **Allow Claude to respond to guests** is set to **Restrict** for this channel's scope, and the channel's membership can't be verified, most often because the channel is shared across an Enterprise Grid organization, so Claude declines.
+This message comes from the guest check, not from workspace sharing. **Allow Claude to respond to guests** is set to **Restrict** or **Channel only** for this channel's scope, and the channel's membership can't be verified, most often because the channel is shared across an Enterprise Grid organization, so Claude declines.
 
 **How to resolve**