customer-support-chat changedabout-claude/use-case-guides/customer-support-chat
Nearest release: v2.1.307, published an hour before this site recorded the change. Shown because the two are within 24 hours of each other. Nothing here says the release caused the edit.
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440
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14 Aug 2026
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Recorded edits12to this page, all time
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from line 440, old and new numbered
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441441<CodeGroup exclude="shell">
442442 ```python Python
443 # In your chatbot.py, import these from the config.py you wrote above:
443 # In your chatbot.py, import these from the config.py you wrote earlier:
444444 # from config import IDENTITY, TOOLS, MODEL, get_quote
445445 from anthropic import Anthropic
446446 from dotenv import load_dotenv
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