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Connect Gong changedclaude-tag/admins/connections/gong

Nearest release: v2.1.290, published under an hour before upstream edited the page. Shown because the two are within 24 hours of each other. Nothing here says the release caused the edit.

Upstream edited this page at 5 Oct 2026 18:53 UTC, give or take a minute or two: the time comes from Anthropic’s own sitemap rather than from a commit. This site recorded the change at 5 Oct 2026 19:07 UTC.

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## Add the connector ## Add the connection to a bundle

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77<BetaNote />
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9<Note>Connections are added inside an [Access bundle](/docs/claude-tag/admins/add-connections#your-first-access-bundle). At [`claude.ai/admin-settings/claude-tag`](https://claude.ai/admin-settings/claude-tag), open **Access bundles** in the left navigation, click into a bundle (or **Create** one), and go to its **Credentials** tab.</Note>
9Connecting Gong lets Claude pull call summaries and deal context in any channel where the connector is on. Claude connects with its own credential, not a person's.
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11Connecting Gong lets Claude pull call summaries and deal context from any channel under the bundle's scope. You add it as a connection inside an [Access bundle](/docs/claude-tag/admins/add-connections); the credential belongs to the agent, not to any person.
11Pair this connector with the Gong plugin from Anthropic's plugin marketplace so Claude knows how to call the API. Add the plugin on the [**Skills and plugins**](https://claude.ai/admin-settings/claude-tag?access=plugins) tab. This connector calls Gong's HTTP API. It isn't an MCP server or a member's personal claude.ai connector.
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13Pair this connection with the Gong plugin from Anthropic's plugin marketplace so Claude knows how to call the API; see [Attach plugins](/docs/claude-tag/admins/add-connections#attach-plugins). This is an HTTP API connection, not an MCP server or a personal claude.ai connector.
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1513## Create the credential in Gong
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1715A Gong technical admin generates the access key and secret; the key is tied to the admin who created it, so use a dedicated admin account where possible.
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2119Gong's own guide for creating the credential is at [help.gong.io](https://help.gong.io/docs/receive-access-to-the-api).
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23## Add the connection to a bundle
21## Add the connector
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25In the bundle, click **Connect** next to **Gong**.
23Go to [**Organization settings > Claude Tag > Connectors**](https://claude.ai/admin-settings/claude-tag?access=connectors), click **Add**, and select **Gong**. Fill in these fields in the connect form.
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2725| Field | Value |
2826| :- | :- |
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3028| Claude's access key secret | The access key secret from Gong |
3129| Allowed websites | `api.gong.io` (preset) |
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33Gong assigns each company its own API base URL, like `us-46459.api.gong.io`. Copy yours from **Company Settings** → **Ecosystem** → **API** in Gong, then switch to the connection form's **Advanced** tab and enter it under **Allowed websites**.
31Gong assigns each company its own API base URL, like `us-46459.api.gong.io`. Copy yours from **Company Settings > Ecosystem > API** in Gong, then switch to the connect form's **Advanced** tab and enter it under **Allowed websites**.
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33The first credential you add for a service from the **Connectors** tab is on in every workspace and channel as soon as you save it. To give it narrower reach, see [where a new connector applies](/docs/claude-tag/admins/add-connections#add-a-connection) before you save the connector. Click **Connect** to save the connector.
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3535The Agent Proxy injects the credential at the network boundary; the model and the sandbox are not given the key. See [how Agent Proxy works](/docs/claude-tag/concepts/agent-identity#agent-proxy).
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3737## Verify the connection
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39In a channel under the bundle's scope, in a new thread:
39In a channel where the connector is on, in a new thread:
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4141```text wrap theme={null}
4242@Claude what can you access from this channel?
4343```
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45Gong appears in the list once the connection is live. New threads pick up the connection on their own; in an existing thread, ask Claude to use the service by name.
45Gong appears in the list once the connector is live. New threads pick up the connector on their own; in an existing thread, ask Claude to use the service by name.
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4747## Related resources
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