Import your data from Claude for Government Web changedgovernment/desktop/import
Nearest release: v2.1.265, published 2 hours after upstream edited the page. Shown because the two are within 24 hours of each other. Nothing here says the release caused the edit.
Upstream edited this page at 8 Sep 2026 16:16 UTC, give or take a minute or two: the time comes from Anthropic’s own sitemap rather than from a commit. This site recorded the change at 28 Sep 2026 22:07 UTC.
Upstream edited
Recorded here
Lines+4added
Lines−4removed
From line
57
where the diff opens
First seen
14 Aug 2026
this site's first read of the page
Recorded edits7to this page, all time
The whole hunk
from line 57, old and new numbered
/
from line 57
5757
5858## Troubleshooting
5959
60| What you see | Likely cause | What to do |
61| -------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------ | -------------------------------------------------------------------------------------------------------------------------------------------------------- |
62| Your export exceeds the import size limit | You have more data than the import can bring over | Remove conversations or files you no longer need in the web app, in line with your organization's records policy, then run the import again |
63| The account does not match your organization | You signed in to the web app with a different account or organization | In the browser, sign in to the web app with your work account, then click **Sign in** in the dialog again |
60| What you see | Likely cause | What to do |
61| - | - | - |
62| Your export exceeds the import size limit | You have more data than the import can bring over | Remove conversations or files you no longer need in the web app, in line with your organization's records policy, then run the import again |
63| The account does not match your organization | You signed in to the web app with a different account or organization | In the browser, sign in to the web app with your work account, then click **Sign in** in the dialog again |
6464| The **Import & export** page says import isn't enabled for this deployment | Your app is out of date, or Anthropic has not yet enabled the import for your organization | Update Claude Desktop to the latest version. If the page still says import isn't enabled, contact your administrator, who can ask Anthropic to enable it |
6565
6666For anything else, try the import again; if it keeps failing, contact your administrator.
No line in this hunk matches that.