Follow Discord
Sweep 25 Sep 2026 · 19:33Z Build v2.1.283 504 read Stable v2.1.274 Latest v2.1.283 Next v2.1.283 Feeds RSS JSON llms.txt llms-full.txt Unofficial
HomeDocsClaude Documentation 25 Sep 2026
One change · claude-docs

Troubleshoot Claude Tag in channels and DMs changedclaude-tag/users/troubleshooting

Nearest release: v2.1.283, published 3 hours before upstream edited the page. Shown because the two are within 24 hours of each other. Nothing here says the release caused the edit.

Upstream edited this page at 25 Sep 2026 22:04 UTC, give or take a minute or two: the time comes from Anthropic’s own sitemap rather than from a commit. This site recorded the change at 25 Sep 2026 22:07 UTC.

Upstream edited
Recorded here
Lines+2added
Lines−2removed
From line 480 where the diff opens
First seen 14 Aug 2026 this site's first read of the page
Recorded edits20to this page, all time

The whole hunk

from line 480, old and new numbered
/
lines
from line 480
480480 
481481**What it means**
482482 
483Where you message Claude determines which connectors apply. A channel session uses the connections an admin attached to it. In organizations where [personal connectors in channels](/docs/claude-tag/concepts/personal-connectors) is available, Claude can also use your personal connectors there for your own tasks, after you allow it. A DM runs on your own claude.ai account and uses that account's connectors.
483Where you message Claude determines which connectors apply. A channel session uses the connections an admin attached to it. With [personal connectors in channels](/docs/claude-tag/concepts/personal-connectors), Claude can also use your personal connectors there for your own tasks, after you allow it. A DM runs on your own claude.ai account and uses that account's connectors.
484484 
485485You set up and authenticate connectors on claude.ai under **Customize > Connectors**; Slack has no connector settings of its own. The [settings map](/docs/claude-tag/concepts/settings-map) covers every settings surface.
486486 
487487**How to resolve**
488488 
489For a channel, ask your admin to [add a connection](/docs/claude-tag/admins/add-connections) for the service. If [personal connectors in channels](/docs/claude-tag/concepts/personal-connectors) is available to your organization, Claude can also use your personal connectors for your own tasks, after you allow it.
489For a channel, ask your admin to [add a connection](/docs/claude-tag/admins/add-connections) for the service. Claude can also use your [personal connectors](/docs/claude-tag/concepts/personal-connectors) for your own tasks in the channel, after you allow it.
490490 
491491For a DM, work through these in order:
492492 
Feedback