Import your data from Claude for Government Web changed

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# Import your data from Claude for Government Web

> Copy your conversations, projects, and files from Claude for Government Web into Cowork in Claude Desktop.

> **Who this is for:** Anyone who used Claude for Government Web (the web app) and now uses Claude Desktop connected to Claude for Government.

The import copies your conversations, their attached files, and the projects you created, which arrive as [Cowork](/docs/cowork/overview) projects. It does not copy projects that other people shared with you.

## Before you begin

* **An account on the web app.** It must use the same work email address as your Claude for Government account in Claude Desktop. The import does not work with a personal claude.ai account.
* **Sign-in to the web app in your default browser.** The import opens a browser tab there for you to approve a one-time code.

> **For administrators:** Anthropic enables the import for each organization, so there is no [product setting](/docs/government/config/settings) for it. If your users should have the import and it does not appear for them, contact your Anthropic representative. Imported conversations and projects land in Cowork, so members need Cowork turned on under [product availability](/docs/government/config/settings#product-availability).

## Run the import

<Steps>
  <Step title="Open the import dialog">
    In Claude Desktop, open **Settings**, then the **Cowork** page, and click **Import** in the **Claude for Government Web import** row. The **Import from Claude for Government Web** dialog opens.
  </Step>

  <Step title="Sign in and approve the code">
    Click **Sign in**. Claude Desktop shows a one-time code and opens your default browser to the web app. Sign in there with your work account if you are asked to, confirm that the code in the browser matches the one in the app, and approve it.
  </Step>

  <Step title="Start the import">
    Back in the dialog, check that the email address shown is your work account, then click **Import**. The import can take a few minutes and continues in the background, so you can close the dialog while it runs.
  </Step>

  <Step title="Check the results">
    If the dialog is open when the import finishes, it reports **Import complete** with the number of conversations, projects, and files it brought over. Otherwise, find your imported conversations in the app's sidebar, listed with your other chats and tasks.
  </Step>
</Steps>

## If your import fails

| What you see                                 | Likely cause                                          | What to do                                                                                                                                   |
| -------------------------------------------- | ----------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------- |
| Your data is over the import's size limit    | You have more data than the import can bring over     | Remove conversations or files you no longer need in the web app, in line with your organization's records policy, then run the import again. |
| The account does not match your organization | You signed in to the web app with a different account | Start the import again and sign in with your work account.                                                                                   |

For anything else, try the import again; if it keeps failing, contact your administrator.