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118118* **Editing a message to add the mention.** An edit doesn't trigger a response. Delete the message and send a new one with `@Claude` included.
119119* **Channels with guest accounts.** By default, Claude is off in channels that include guests; your admin can turn it on per scope. Ask whoever runs your Claude plan, or send them [the guest access setting](/docs/claude-tag/admins/restrict-access#restrict-guest-channels).
120120* **Channels shared across workspaces connected to different Claude organizations.** Every workspace where Claude runs is connected to a Claude organization, the account a company sets up for Claude. When a channel is shared across workspaces connected to different Claude organizations, Claude won't reply there and posts a refusal message instead. You can't tell from Slack how a workspace is connected; the refusal message itself is the signal. Use a channel that belongs to one workspace, or send Claude a DM.
121* **Slack Connect channels.** Channels shared with another company are always off.
121* **Slack Connect channels.** By default, Claude is off in channels shared with another company. A mention there gets no reply and no message explaining why. Your admin can [turn Claude on for Slack Connect channels](/docs/claude-tag/admins/restrict-access#slack-connect-channels). Claude then replies without your organization's memory or workspace instructions, and with only the tools your admin turned on for Slack Connect channels.
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123123When the workspaces sharing a channel all belong to one Claude organization, Claude replies there, but with only your organization's default access and settings. The repositories, instructions, and memory set up for that channel or its workspaces don't apply, and Claude posts a notice in the thread explaining this from time to time. The guest check above still applies first where guest access is restricted.
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