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22482248Claude Code turns `claude import` on through a feature flag it fetches from Anthropic and caches on disk. This message means the cached value is off. The cause is usually one of the following:
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22502250* You haven't started a session since installing, so Claude Code hasn't fetched the flag yet. The first `claude import` can print this even when the feature is available to you.
2251* You use Claude Code through Amazon Bedrock, Google Cloud's Agent Platform, Microsoft Foundry, or Claude Platform on AWS. Claude Code doesn't fetch feature flags on these providers, so `claude import` stays unavailable.
2251* You use Claude Code through Amazon Bedrock, Google Cloud's Agent Platform, Microsoft Foundry, or Claude Platform on AWS, or through a [Claude apps gateway](/docs/en/claude-apps-gateway#availability-and-limitations). Claude Code doesn't fetch feature flags in these sessions, so `claude import` stays unavailable.
22522252* You set `DISABLE_TELEMETRY`, `DO_NOT_TRACK`, `DISABLE_GROWTHBOOK`, or [`CLAUDE_CODE_DISABLE_NONESSENTIAL_TRAFFIC`](/docs/en/env-vars), which turn off feature-flag fetching, so `claude import` stays unavailable.
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22542254**What to do:**
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22562256* On a fresh installation, start `claude`, wait for the session to load, exit, and run `claude import` again
2257* Where feature-flag fetching stays off, set the configuration up yourself: add MCP servers with [`claude mcp add`](/docs/en/mcp#installing-mcp-servers), and create the [`CLAUDE.md` files](/docs/en/memory#how-claude-md-files-load), [skills and commands](/docs/en/skills#where-skills-live), and [subagents](/docs/en/sub-agents#choose-the-subagent-scope) you want to carry over. The message also names `~/.claude/settings.json`. Of the configuration `claude import` carries, that file holds only the [permission mode](/docs/en/settings-reference#permission-settings); Claude Code doesn't read MCP servers from it.
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2259#
2257* Where feature-flag fetching stays off, set the configuration up yourself: add MCP servers with [`claude mcp add`](/docs/en/mcp#installing-mcp-servers), and create the [`CLAUDE.md` files](/docs/en/memory#how-claude-md-files-load), [skills and commands](/docs/en/skills#where-skills-live), and [subagents](/docs/en/sub-agents#choose-the-subagent-scope) you want to carry over. The message also names `~/.claude/settings.json`. Of the configuration `claude import` carries, that file holds only the [permission mode](/doc
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