Continue local sessions from any device with Remote Control changedremote-control
Nearest release: v2.1.267, published 2 hours before this site recorded the change. Shown because the two are within 24 hours of each other. Nothing here says the release caused the edit.
Recorded here
Lines+1added
Lines−4removed
From line
390
where the diff opens
First seen
14 Aug 2026
this site's first read of the page
Recorded edits64to this page, all time
### "Remote Control isn't available for your organization due to its compliance policy"
The whole hunk
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from line 390
390390* **The error mentions `disableRemoteControl`**: your IT administrator has disabled Remote Control on this device through [managed settings](/docs/en/managed-settings), independent of the organization-wide toggle and of how you're signed in.
391391* **Your claude.ai plan is Pro or Max**: Claude Code is still signed in under a Team or Enterprise organization from an earlier login, so it checks that organization's Remote Control policy. Run `/status` to see which plan and organization your sign-in uses. Run `claude auth logout` then `claude auth login` to sign in again under your current plan.
392392* **The organization policy didn't load on this machine**: run `claude doctor` and read the `Organization policy` line. If the line shows the policy isn't loaded, that is what's keeping Remote Control off. Before v2.1.261, `claude doctor` didn't print this line.
393* **The message doesn't say to contact your organization admin**: your organization has a HIPAA configuration that is incompatible with Remote Control, and `/status` lists `HIPAA` in its `Compliance` row. In this state the admin panel's Remote Control toggle is grayed out, so an Owner can't change it there. Contact Anthropic support to discuss options. Before v2.1.267, this case showed "Remote Control isn't available for your organization due to its compliance policy" instead.
393394* **Otherwise, an Owner hasn't enabled it for your organization**: Remote Control is off by default on Team and Enterprise plans. An Owner can enable it at [claude.ai/admin-settings/claude-code](https://claude.ai/admin-settings/claude-code) by turning on the **Remote Control** toggle. This toggle is a server-side organization setting.
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395### "Remote Control isn't available for your organization due to its compliance policy"
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397Your organization has a data retention or compliance configuration that is incompatible with Remote Control; the parenthetical at the end of the message names it. In this state the admin panel's Remote Control toggle is grayed out, so an Owner can't change it there. Contact Anthropic support to discuss options.
398395
399396### "Remote credentials fetch failed"
400397
No line in this hunk matches that.