Follow Discord
Sweep 22 Oct 2026 · 21:04Z Build v2.1.309 528 read Stable v2.1.308 Latest v2.1.309 Next v2.1.309 Feeds RSS JSON llms.txt llms-full.txt Unofficial
HomeDocsClaude Documentation 26 Aug 2026
One change · claude-docs

Get started changedclaude-tag/users/getting-started

Nearest release: v2.1.247, published 5 hours before this site recorded the change. Shown because the two are within 24 hours of each other. Nothing here says the release caused the edit.

Recorded here
Lines+5added
Lines−5removed
From line 49 where the diff opens
First seen 14 Aug 2026 this site's first read of the page
Recorded edits20to this page, all time

The whole hunk

from line 49, old and new numbered
/
lines
from line 49
4949 
5050The footer under each reply names the model that handled it. You can [choose a different model](/docs/claude-tag/users/models) yourself, and admins [set the default model for each channel](/docs/claude-tag/admins/customize#choose-the-model-for-a-scope). In a channel, the footer also has a **Configure** link; open it to [tailor how Claude works in this channel](/docs/claude-tag/users/good-habits#configure-claude-for-a-channel). Replies in DMs and in org-shared channels have no Configure link.
5151 
52| If you see | It means | Do this |
53| :------------------------------------------------------------------------------------ | :------------------------------------------------------------------------------------------------------------------------------------- | :----------------------------------------------------------------------------------------------------------------------------------------------------------------- |
54| Typing `@Claude` doesn't show **Claude** with an **APP** badge in the suggestion list | The Claude app isn't installed in your workspace | Ask your Slack admin to install the Claude app, and send them [the installation guide](/docs/claude-tag/admins/pair-workspace#install-and-pair) |
55| The mention sends but Claude doesn't reply | Setup isn't finished for this channel | Ask your Claude organization admin to enable Claude Tag for this channel, and send them [the setup guide](/docs/claude-tag/admins/setup-overview) with the channel name |
56| Claude replies "I couldn't find a Claude Code environment for your account" | Your own claude.ai account has no cloud environment yet; this appears in DMs, which run on your account rather than the organization's | Sign in at [claude.ai/code](https://claude.ai/code) once, then try again |
52| If you see | It means | Do this |
53| :------------------------------------------------------------------------------------ | :--------------------------------------------------------------------------------------------------------- | :----------------------------------------------------------------------------------------------------------------------------------------------------------------- |
54| Typing `@Claude` doesn't show **Claude** with an **APP** badge in the suggestion list | The Claude app isn't installed in your workspace | Ask your Slack admin to install the Claude app, and send them [the installation guide](/docs/claude-tag/admins/pair-workspace#install-and-pair) |
55| The mention sends but Claude doesn't reply | Setup isn't finished for this channel | Ask your Claude organization admin to enable Claude Tag for this channel, and send them [the setup guide](/docs/claude-tag/admins/setup-overview) with the channel name |
56| Claude replies "I couldn't find a Claude Code environment for your account" | Claude couldn't resolve an environment for this DM; DMs run on your account rather than the organization's | Mention Claude again. If it keeps happening, see [I get an environment error in a DM](/docs/claude-tag/users/troubleshooting#i-get-an-environment-error-in-a-dm) |
5757 
5858## Hand Claude a task
5959 
Feedback