Use Claude for Outlook changedoffice-agents/outlook
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180180
181181The redirect to `pivot.claude.ai` after consent carries only the consent
182182outcome, never a token or authorization code. See
183[Why sign-in redirects through pivot.claude.ai](/docs/office-agents/third-party-platforms#why-sign-in-redirects-through-pivot-claude-ai)
183[Why sign-in redirects through pivot.claude.ai](/docs/office-agents/third-party-platforms.md#why-sign-in-redirects-through-pivot-claude-ai)
184184for what each redirect carries and how to verify it in a network capture.
185185
186186#### Use your own Entra app instead
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234234your own application.
235235
236236If you deploy through a third-party platform and generate your manifests
237with the [setup wizard](/docs/office-agents/third-party-platforms#run-the-setup-wizard),
237with the [setup wizard](/docs/office-agents/third-party-platforms.md#run-the-setup-wizard),
238238provide the client ID to the wizard as `graph_client_id` instead of
239239editing the file. See
240[Deploy to Outlook](/docs/office-agents/third-party-platforms#deploy-to-outlook).
240[Deploy to Outlook](/docs/office-agents/third-party-platforms.md#deploy-to-outlook).
241241
242242### Deploy in a US Government or national cloud
243243
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275275by Claude Code.
276276
277277For setup instructions and gateway requirements, see
278[Use Claude for M365 with third-party platforms](/docs/office-agents/third-party-platforms).
278[Use Claude for M365 with third-party platforms](/docs/office-agents/third-party-platforms.md).
279279
280280## Triage your inbox
281281
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325325Claude reads `.docx` and `.xlsx` attachments on the open email without
326326you opening them. For `.pptx` attachments, open the deck in PowerPoint
327327with the thread loaded as context using
328[Work across M365 apps](/docs/office-agents/work-across-apps). PDF attachments
328[Work across M365 apps](/docs/office-agents/work-across-apps.md). PDF attachments
329329are not currently read inline; save the file and upload it through the
330330sidebar instead.
331331
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377377an email into an open Excel model, without copying between apps.
378378
379379For setup instructions, see
380[Work across M365 apps](/docs/office-agents/work-across-apps).
380[Work across M365 apps](/docs/office-agents/work-across-apps.md).
381381
382382## Model availability
383383
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400400
401401
402402
403Outlook mailbox access: the open item comes through Office.js, broader mailbox actions use Microsoft Graph, and the Graph token stays in the browser.
404
403405Where mailbox content goes after Claude reads it depends on how you sign
404406in.
405407
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420422described in
421423[Claude in Microsoft Foundry](https://platform.claude.com/docs/en/build-with-claude/claude-in-microsoft-foundry).
422424See
423[Use Claude for M365 with third-party platforms](/docs/office-agents/third-party-platforms)
425[Use Claude for M365 with third-party platforms](/docs/office-agents/third-party-platforms.md)
424426for configuration details. The add-in does not keep a server-side copy or
425427index of your mailbox.
426428
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434436your user ID, and your organization ID, so your Excel and Outlook
435437histories are separate. Reinstalling the add-in or switching between
436438Claude add-ins does not remove it. See
437[Data storage and retention](/docs/office-agents/data-storage) for where it
439[Data storage and retention](/docs/office-agents/data-storage.md) for where it
438440sits on disk and how long it is kept.
439441
440442## Data retention and audit
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446448Enterprise organizations can route full audit telemetry from Claude for
447449Outlook to their own OpenTelemetry collector for integration with a SIEM
448450or observability platform. See
449[Configure a custom OpenTelemetry collector](/docs/office-agents/enterprise-readiness)
451[Configure a custom OpenTelemetry collector](/docs/office-agents/enterprise-readiness.md)
450452for setup. On Pro, Max, and Team plans, observability and audit
451453export are not available. Claude for Outlook does not inherit custom
452454data retention settings your organization may have configured and is not
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