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99## Agent identity
1010 
11The service accounts Claude acts with: the Claude app in Slack, the Claude GitHub App on code, and the credentials an admin provisions for every other tool. See [How agent identity works](/docs/claude-tag/concepts/agent-identity).
11The service accounts Claude acts with: the Claude app in Slack, the Claude GitHub App on code, and the credentials an admin provisions for every other tool. See [How agent identity works](/docs/claude-tag/concepts/agent-identity.md).
1212 
1313## Agent Proxy
1414 
15The network layer that injects credentials into Claude's outbound requests. The model and the sandbox are not given the key; Agent Proxy adds the credential at the network boundary when a request matches the rules an admin set. See [How agent identity works](/docs/claude-tag/concepts/agent-identity#agent-proxy).
15The network layer that injects credentials into Claude's outbound requests. The model and the sandbox are not given the key; Agent Proxy adds the credential at the network boundary when a request matches the rules an admin set. See [How agent identity works](/docs/claude-tag/concepts/agent-identity.md#agent-proxy).
1616 
1717## Bundle
1818 
19A named set of connectors, repositories, [allowed domains](/docs/claude-tag/admins/add-connections#add-a-domain), plugins, and instructions that Claude uses for one kind of work, such as support triage. An Owner or a [Claude Tag admin](#claude-tag-admin) creates bundles on the **Bundles** tab under **Claude's access** at [`claude.ai/admin-settings/claude-tag`](https://claude.ai/admin-settings/claude-tag), then adds the places where each one applies: all of Slack, a workspace, or a channel. One bundle can apply in many places, and an Owner can also apply one to every channel whose name matches a pattern. See [Give Claude access](/docs/claude-tag/admins/add-connections).
19A named set of connectors, repositories, [allowed domains](/docs/claude-tag/admins/add-connections.md#add-a-domain), plugins, and instructions that Claude uses for one kind of work, such as support triage. An Owner or a [Claude Tag admin](#claude-tag-admin) creates bundles on the **Bundles** tab under **Claude's access** at [`claude.ai/admin-settings/claude-tag`](https://claude.ai/admin-settings/claude-tag), then adds the places where each one applies: all of Slack, a workspace, or a channel. One bundle can apply in many places, and an Owner can also apply one to every channel whose name matches a pattern. See [Give Claude access](/docs/claude-tag/admins/add-connections.md).
2020 
2121## Channel manager
2222 
23A member of your Claude organization named to set up specific channels. For each channel assigned to them, a channel manager sets the default model, adds repositories their own GitHub account is an admin of, and manages credentials and plugins in the channel's own bundle, without holding the Owner role. See [Delegate channel setup to channel managers](/docs/claude-tag/admins/restrict-access#delegate-channel-setup-to-channel-managers).
23A member of your Claude organization named to set up specific channels. For each channel assigned to them, a channel manager sets the default model, adds repositories their own GitHub account is an admin of, and manages credentials and plugins in the channel's own bundle, without holding the Owner role. See [Delegate channel setup to channel managers](/docs/claude-tag/admins/restrict-access.md#delegate-channel-setup-to-channel-managers).
2424 
2525## Channel memory
2626 
27Facts Claude retains while working in a channel, including facts you told it to remember and notes it writes itself. Each channel keeps its own entries. From a public channel Claude can also save workspace notes, which it reads in every channel in the workspace. See [What Claude Tag remembers](/docs/claude-tag/users/memory).
27Facts Claude retains while working in a channel, including facts you told it to remember and notes it writes itself. Each channel keeps its own entries. From a public channel Claude can also save workspace notes, which it reads in every channel in the workspace. See [What Claude Tag remembers](/docs/claude-tag/users/memory.md).
2828 
2929## Claude Tag admin
3030 
31A member of your Claude organization whose custom role includes the **Claude Tag Admin** permission, available on the Enterprise plan. A Claude Tag admin manages [bundles](#bundle), chooses where they apply, and edits workspace and channel settings, without holding the Owner role. A Claude Tag admin whose role also sets **Identity & Access** to **Can manage** can add and remove [channel managers](#channel-manager). See [Delegate Claude Tag administration](/docs/claude-tag/admins/restrict-access#delegate-claude-tag-administration).
31A member of your Claude organization whose custom role includes the **Claude Tag Admin** permission, available on the Enterprise plan. A Claude Tag admin manages [bundles](#bundle), chooses where they apply, and edits workspace and channel settings, without holding the Owner role. A Claude Tag admin whose role also sets **Identity & Access** to **Can manage** can add and remove [channel managers](#channel-manager). See [Delegate Claude Tag administration](/docs/claude-tag/admins/restrict-access.md#delegate-claude-tag-administration).
3232 
3333## The earlier Claude in Slack
3434 
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4141| Memory | None | Per-channel memory, plus workspace notes shared from public channels |
4242| Proactive work | None | Routines and channel watching |
4343 
44Your admin chooses which generation answers `@Claude` in a given channel, so two channels in the same workspace can work differently. See [Migrate from the earlier Claude in Slack](/docs/claude-tag/admins/workspaces#turn-claude-tag-on-or-off-and-set-the-version-for-a-scope).
44Your admin chooses which generation answers `@Claude` in a given channel, so two channels in the same workspace can work differently. See [Migrate from the earlier Claude in Slack](/docs/claude-tag/admins/workspaces.md#turn-claude-tag-on-or-off-and-set-the-version-for-a-scope).
4545 
4646## Connector
4747 
48A service Claude Tag reaches with a credential of its own. An Owner or a [Claude Tag admin](#claude-tag-admin) adds connectors on the **Connectors** tab under **Claude's access**, and each connector holds one or more credentials, such as an API key for the service, that belong to the agent identity rather than to any user. To add a connector and choose where its credentials apply, see [Add a connector](/docs/claude-tag/admins/add-connections#add-a-connection). The [federated access](/docs/claude-tag/admins/federated-access/overview) pages and their console screens say **connection** for a gateway, cloud role, or authorization server Claude reaches with a token instead of a stored key.
48A service Claude Tag reaches with a credential of its own. An Owner or a [Claude Tag admin](#claude-tag-admin) adds connectors on the **Connectors** tab under **Claude's access**, and each connector holds one or more credentials, such as an API key for the service, that belong to the agent identity rather than to any user. To add a connector and choose where its credentials apply, see [Add a connector](/docs/claude-tag/admins/add-connections.md#add-a-connection). The [federated access](/docs/claude-tag/admins/federated-access/overview) pages and their console screens say **connection** for a gateway, cloud role, or authorization server Claude reaches with a token instead of a stored key.
4949 
50A channel session uses the Claude Tag connectors that apply to its channel. Claude can also [use your personal connectors there](/docs/claude-tag/concepts/personal-connectors) for your own tasks, after you allow it. A one-to-one DM uses your own account instead, as [how DMs work in this model](/docs/claude-tag/concepts/agent-identity#direct-message-channels) describes.
50A channel session uses the Claude Tag connectors that apply to its channel. Claude can also [use your personal connectors there](/docs/claude-tag/concepts/personal-connectors.md) for your own tasks, after you allow it. A one-to-one DM uses your own account instead, as [how DMs work in this model](/docs/claude-tag/concepts/agent-identity.md#direct-message-channels) describes.
5151 
5252## Environment
5353 
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5555 
5656## Personal connector
5757 
58A tool you add to your own claude.ai account, like Gmail, Google Drive, or a custom MCP server, listed under [Customize > Connectors](https://claude.ai/customize/connectors). Personal connectors apply in your one-to-one DMs with Claude. Claude can also [use them in a channel](/docs/claude-tag/concepts/personal-connectors) for your own tasks, after you allow it. For the connectors an admin adds for Claude Tag, see [Connector](#connection).
58A tool you add to your own claude.ai account, like Gmail, Google Drive, or a custom MCP server, listed under [Customize > Connectors](https://claude.ai/customize/connectors). Personal connectors apply in your one-to-one DMs with Claude. Claude can also [use them in a channel](/docs/claude-tag/concepts/personal-connectors.md) for your own tasks, after you allow it. For the connectors an admin adds for Claude Tag, see [Connector](#connection).
5959 
6060## Plugin
6161 
62A package of skills that teaches Claude how to use a specific tool or follow a specific process. An Owner or a [Claude Tag admin](#claude-tag-admin) adds a plugin to a bundle, or to all of Slack, a workspace, or a channel directly. Anthropic provides plugins for common tools; you can add your own. See [Attach plugins](/docs/claude-tag/admins/add-connections#attach-plugins).
62A package of skills that teaches Claude how to use a specific tool or follow a specific process. An Owner or a [Claude Tag admin](#claude-tag-admin) adds a plugin to a bundle, or to all of Slack, a workspace, or a channel directly. Anthropic provides plugins for common tools; you can add your own. See [Attach plugins](/docs/claude-tag/admins/add-connections.md#attach-plugins).
6363 
6464## Routine
6565 
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6969 
7070## Rule
7171 
72The match conditions Agent Proxy checks against each outbound request. Each credential has a rule that decides when to inject it, and a request that matches the rule gets the credential attached at the boundary. A request that nothing allows (no rule, no domain entry, no [environment](#environment) network access setting) is blocked. See [Agent Proxy](/docs/claude-tag/concepts/agent-identity#agent-proxy).
72The match conditions Agent Proxy checks against each outbound request. Each credential has a rule that decides when to inject it, and a request that matches the rule gets the credential attached at the boundary. A request that nothing allows (no rule, no domain entry, no [environment](#environment) network access setting) is blocked. See [Agent Proxy](/docs/claude-tag/concepts/agent-identity.md#agent-proxy).
7373 
7474## Scope
7575 
76One of three levels Claude's settings can target: all of Slack (the **Slack** page, the organization-wide root), one Slack workspace, or one channel (public or private). Scopes inherit downward, so a channel gets its workspace's settings plus any of its own. In Claude Tag admin settings, all of Slack, each workspace, and each channel have their own pages, which you open from the **Channels** tab under **Claude's access**. An Owner or a [Claude Tag admin](#claude-tag-admin) adds [bundles](#bundle), connectors, plugins, and instructions there. See [Attach the bundle to a scope](/docs/claude-tag/admins/attach-to-scope).
76One of three levels Claude's settings can target: all of Slack (the **Slack** page, the organization-wide root), one Slack workspace, or one channel (public or private). Scopes inherit downward, so a channel gets its workspace's settings plus any of its own. In Claude Tag admin settings, all of Slack, each workspace, and each channel have their own pages, which you open from the **Channels** tab under **Claude's access**. An Owner or a [Claude Tag admin](#claude-tag-admin) adds [bundles](#bundle), connectors, plugins, and instructions there. See [Attach the bundle to a scope](/docs/claude-tag/admins/attach-to-scope.md).
7777 
7878## Session
7979 
80The unit of work behind one conversation. Each Slack thread binds to one persistent session, and anyone in the channel can continue it by replying in the thread. A channel where Claude works at the top level, outside threads, also carries one session for the channel itself, separate from every thread's. See [How Claude Tag works](/docs/claude-tag/concepts/how-it-works) and [Restart a stuck or wrong-context session](/docs/claude-tag/users/commands#restart-a-stuck-or-wrong-context-session).
80The unit of work behind one conversation. Each Slack thread binds to one persistent session, and anyone in the channel can continue it by replying in the thread. A channel where Claude works at the top level, outside threads, also carries one session for the channel itself, separate from every thread's. See [How Claude Tag works](/docs/claude-tag/concepts/how-it-works.md) and [Restart a stuck or wrong-context session](/docs/claude-tag/users/commands.md#restart-a-stuck-or-wrong-context-session).
8181 
8282## Related resources
8383 
84* [How Claude Tag works](/docs/claude-tag/concepts/how-it-works): the scope, channel, and thread model in action
85* [How agent identity works](/docs/claude-tag/concepts/agent-identity): how connectors, scopes, and Agent Proxy fit together when Claude runs a task
84* [How Claude Tag works](/docs/claude-tag/concepts/how-it-works.md): the scope, channel, and thread model in action
85* [How agent identity works](/docs/claude-tag/concepts/agent-identity.md): how connectors, scopes, and Agent Proxy fit together when Claude runs a task
8686* [Set up Claude Tag](/docs/claude-tag/admins/setup-overview): where bundles and connectors get set up in Claude Tag admin settings
8787 
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