Error reference changederrors
Nearest release: v2.1.301, published 2 hours before upstream edited the page. Shown because the two are within 24 hours of each other. Nothing here says the release caused the edit.
Upstream edited this page at 15 Oct 2026 17:01 UTC, give or take a minute or two: the time comes from Anthropic’s own sitemap rather than from a commit. This site recorded the change at 15 Oct 2026 17:07 UTC.
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from line 66
6666| `Claude.ai login was rejected — run /login, then /remote-control` | [Authentication](#remote-control-couldnt-refresh-your-login) |
6767| `OAuth token unavailable — run /login to restore Remote Control` | [Authentication](#remote-control-couldnt-refresh-your-login) |
6868| `Signed out of Claude — run /login, then /remote-control` | [Authentication](#remote-control-couldnt-refresh-your-login) |
69| `Remote Control could not renew this computer's connection` | [Authentication](#remote-control-could-not-renew-this-computers-connection) |
6970| `signed-in claude.ai account or organization changed on this machine` | [Authentication](#remote-control-stopped-because-the-signed-in-account-changed) |
7071| `Remote Control stopped — the app running this session is now signed in to a different Claude account` | [Authentication](#remote-control-stopped-because-the-app-running-the-session-signed-out-or-switched-accounts) |
7172| `Remote Control stopped — the app running this session is signed out of Claude` | [Authentication](#remote-control-stopped-because-the-app-running-the-session-signed-out-or-switched-accounts) |
from line 212
211212| `couldn't be resolved to a real location, so its skills, commands, and agents weren't loaded` | [Command-line errors](#directory-couldnt-be-resolved-to-a-real-location) |
212213| `Error: Workspace not trusted` when starting Remote Control | [Command-line errors](#workspace-not-trusted-when-starting-remote-control) |
213214| `` `<flag>` before `remote-control` is not carried over to the sessions Remote Control starts `` | [Command-line errors](#not-carried-over-to-the-sessions-remote-control-starts) |
215| `--sandbox is not supported by claude remote-control` / `--no-sandbox is not supported by claude remote-control` | [Command-line errors](#sandbox-is-not-supported-by-claude-remote-control) |
214216| `` `claude import` is not yet available in this build `` | [Command-line errors](#claude-import-is-not-yet-available-in-this-build) |
215217| `Could not read Claude Code config` | [Command-line errors](#could-not-read-claude-code-config) |
216218| `Could not import <server>: <reason>` | [Command-line errors](#could-not-import-a-server-from-claude-desktop) |
from line 229
227229| `Shell command failed for pattern "..."`, from `/security-review` or any skill that injects dynamic context | [Command-line errors](#security-review-fails-without-origin-head) |
228230| `Shell command permission check failed for pattern "..."`, from a skill that injects dynamic context | [Command-line errors](#security-review-fails-without-origin-head) |
229231| ``Skill <name> requires bash (`shell: bash` in frontmatter) but Git Bash was not found`` | [Command-line errors](#security-review-fails-without-origin-head) |
232| `No shell command in <name> was run, because the <tool> tool does not accept one of them` | [Command-line errors](#no-shell-command-was-run) |
230233| `Input must be provided either through stdin or as a prompt argument when using --print` | [Command-line errors](#input-must-be-provided-when-using-print) |
231234| `Claude Code can't read the keyboard here: stdin is not a terminal` | [Command-line errors](#claude-code-cant-read-the-keyboard-here) |
232235| `Error: Input contained only whitespace` | [Command-line errors](#input-contained-only-whitespace) |
from line 364
361364| `Claude Code exited after an unrecoverable interface error (...)` | [Configuration warnings](#exited-after-an-unrecoverable-interface-error) |
362365| `Agent descriptions are over the 15.0k-token limit` | [Configuration warnings](#agent-descriptions-are-over-the-15000-token-limit) |
363366| `hook needs quotes around a path with a space` | [Configuration warnings](#hook-needs-quotes-around-a-path-with-a-space) |
367| `Instruction file not loaded` | [Configuration warnings](#instruction-file-not-loaded) |
364368| `Not loaded: rename <path>, then restart — its name uses "<name>", a name reserved for the skills synced from your claude.ai account` | [Configuration warnings](#a-skill-command-or-workflow-wasnt-loaded-because-its-name-is-reserved) |
365369| `N skill or command names refused: run with --debug to see which ([names]), rename, then restart` | [Configuration warnings](#skill-or-command-name-refused) |
366370| `Ignoring N permissions.allow entries from ... this workspace has not been trusted` | [Configuration warnings](#workspace-has-not-been-trusted) |
from line 375
371375| `Your organization's managed settings allow Claude Code to use: <providers>` | [Configuration warnings](#managed-settings-dont-allow-this-api-provider) |
372376| `Your organization's managed settings allow Claude Code to use no API provider at all` | [Configuration warnings](#managed-settings-dont-allow-this-api-provider) |
373377| `MCP server <name> is blocked by enterprise managed policy` | [Configuration warnings](#mcp-server-is-blocked-by-enterprise-managed-policy) |
378| `"<name>" is a reserved MCP server name and was not loaded` | [Configuration warnings](#mcp-server-name-is-reserved) |
374379| `Managed settings document could not be parsed as a JSON object; none of its settings are in effect. Fix or remove it.` | [Configuration warnings](#managed-settings-document-could-not-be-parsed) |
375380| `Managed settings drop-in directory could not be read` | [Configuration warnings](#managed-settings-document-could-not-be-parsed) |
376381| `Unable to read managed policy settings` | [Configuration warnings](#unable-to-read-managed-policy-settings) |
from line 389
384389| `Denying Bash also turns off the PowerShell tool, so Claude has neither` | [Configuration warnings](#denying-bash-also-turns-off-the-powershell-tool) |
385390| `CLAUDE_CODE_DISABLE_1M_CONTEXT is set, but the 200K limit isn't enforced` | [Configuration warnings](#the-200k-limit-isnt-enforced) |
386391| `[claude-code:unrecognized_model]` | [Configuration warnings](#unrecognized-model-id-on-a-request) |
392| `is ignored — managed settings set allowManagedReadPathsOnly` / `is ignored — managed settings set allowManagedDomainsOnly` | [Configuration warnings](#sandbox-allow-entries-are-ignored-under-a-managed-lock) |
387393| `Stale sandbox mask files left by a killed session` | [Configuration warnings](#stale-sandbox-mask-files-left-by-a-killed-session) |
388394| Responses seem lower quality than usual | [Response quality](#responses-seem-lower-quality-than-usual) |
389395
from line 1151
11451151
11461152Before v2.1.238, Claude Code reported the cases that now say `Signed out of Claude` as `JWT refresh failed: no OAuth token — run /login`, and stopped Remote Control with `Claude.ai login expired — run /login to restore Remote Control` as soon as one login refresh got no answer.
11471153
1154<h3 id="remote-control-could-not-renew-this-computers-connection">
1155 Remote Control could not renew this computer's connection
1156</h3>
1157
1158This warning appears in the terminal running [`claude remote-control`](/docs/en/remote-control#start-a-remote-control-session) when the server can't use your claude.ai login to renew its connection's credential before it expires. The warning's last sentence says how long the current credential still works, or that it has already expired:
1159
1160```text theme={null}
1161Remote Control could not renew this computer's connection: claude.ai did not accept the sign-in it uses. Run `claude /login` to sign in again. The connection keeps working for about 26 hours; if it still cannot sign in then, it stops.
1162```
1163
1164**What to do:**
1165
1166* If the warning tells you to run `claude /login`, open another terminal on the machine running the server, run `claude /login` there, and sign in with your claude.ai account
1167* If the server still can't sign in once the connection's credential has expired, it prints an error containing `Poll: Authentication failed (401)` and stops. Sign in again as the warning's second sentence says, then run `claude remote-control` again in the terminal where the server stopped.
1168
11481169<h3 id="remote-control-stopped-because-the-signed-in-account-changed">
11491170 Remote Control stopped because the signed-in account changed
11501171</h3>
from line 2774
27532774
27542775**What to do:**
27552776
2756* Press Esc twice or run `/rewind` to step back to a checkpoint before the turn that triggered the refusal, then rephrase or take a different approach. See [Checkpointing](/docs/en/checkpointing).
2757* If you can't identify which turn caused it, run `/clear` to start a fresh conversation in the same project. Your previous conversation is preserved on disk and remains available in `/resume`.
2758* In [non-interactive mode](/docs/en/headless) (`-p`), where rewind is unavailable, retry with a rephrased prompt in a new session without `--continue`. Policy checks vary by model, so switching to a different model with `--model` may also resolve the refusal in some cases.
2759
2760### Safety measures flagged a cybersecurity topic
2761
2762The model's safety measures flagged content in the conversation as a cybersecurity topic. The message names the model that flagged the request:
2763
2764```text theme={null}
2765API Error: Opus 4.8's safeguards flagged this message. Our intentionally broad safeguards allow us to deliver more capabilities faster, but can sometimes flag legitimate cybersecurity work. Apply to the Cyber Verification Program to reduce these interruptions. Send feedback with /feedback or learn more: https://support.claude.com/en/articles/14604842-real-time-cyber-safeguards-on-claude
2766```
2767
2768If the message includes the line `` Details: `[reasoning_extraction]` ``, see [Safeguards flagged a request for Claude's reasoning](#safeguards-flagged-a-request-for-claudes-reasoning).
2769
2770This message links to the [Cyber Verification Program](https://support.claude.com/en/articles/14604842-real-time-cyber-safeguards-on-claude), which grants access for legitimate cybersecurity work. Models with [automatic model fallback](/docs/en/model-config#automatic-model-fallback) print a different message, without this link; on Opus 5.5 and Sonnet 5.5 it opens with `<model>'s safeguards flagged this session`. That section also covers when Claude Code switches models instead.
2771
2772On [Amazon Bedrock](/docs/en/amazon-bedrock), [Google Cloud's Agent Platform](/docs/en/google-vertex-ai), and [Microsoft Foundry](/docs/en/microsoft-foundry), a cybersecurity flag produces the [Usage Policy refusal](#usage-policy-refusal) message instead.
2773
2774The safeguard itself is
2777* Press Esc twice or run `/rewind` to step back to a checkpoint before the turn that triggered the r
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