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Monitoring changedcowork/monitoring

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3232 
3333## Events
3434 
35Cowork exports the following events to your OTel collector. The collector settings in [Setup](#setup) apply to every Cowork session that runs on a user's computer in Claude Desktop, including Cowork tasks that [Dispatch](/docs/cowork/guide/dispatch) starts. They don't apply to Code tab sessions, including Code sessions that Dispatch starts. Whether events include user prompt text, model response text, and tool inputs depends on the [`otlpContentCapture`](/docs/third-party/claude-desktop/configuration#otlpcontentcapture) managed configuration key on each user's device.
35Cowork exports the following events to your OTel collector. The collector settings in [Setup](#setup) apply to every Cowork session that runs on a user's computer in Claude Desktop, including Cowork tasks that [Dispatch](/docs/cowork/guide/dispatch) starts. They don't apply to Code tab sessions, including Code sessions that Dispatch starts. Whether events include user prompt text, model response text, and tool inputs depends on the [`otlpContentCapture`](/docs/third-party/claude-desktop/configuration#otlpcontentcapture) managed configuration key on each user's device. When the key isn't set, current versions of Claude Desktop send metadata only, and [some older versions](#content-capture) on first-party deployments send content.
3636 
3737### Content capture
3838 
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4040 
4141To set the key, deploy it with your device management tool to the [managed configuration location for each operating system](/docs/third-party/claude-desktop/configuration#how-keys-are-read). To export metadata only, set `otlpContentCapture` to an empty list, written as the two characters `[]`. Claude Desktop reads an empty string as if the key weren't set. The key takes effect when Claude Desktop restarts.
4242 
43The table shows what events carry on Claude Desktop version 1.17377 or later, for a Cowork session that runs on the user's computer.
43The table shows what events carry on current versions of Claude Desktop, for a Cowork session that runs on the user's computer.
4444 
4545| `otlpContentCapture` on the device | Content that events carry |
4646| - | - |
47| Not set, on a first-party deployment | User prompt text, model response text, and the [`toolDetails` content](#security-and-privacy) |
48| Not set, on a [third-party deployment](/docs/third-party/claude-desktop/overview) | No content. Events carry metadata only |
49| Set to a list of [categories](/docs/third-party/claude-desktop/telemetry#content-capture) | The content in the listed categories. Listing `userPrompts` also includes model response text |
47| Not set | No content. Events carry metadata only |
48| Set to a list of [categories](/docs/third-party/claude-desktop/telemetry#content-capture) | By default, the content in the listed categories, and model response text when `userPrompts` is listed |
5049| Set to an empty list, `[]` | No content. Events carry metadata only |
5150 
51On first-party deployments, some older versions of Claude Desktop send user prompt text, model response text, and the [`toolDetails` content](#security-and-privacy) when the key isn't set. To make sure a device sends metadata only, set the key to `[]`, which works on every version that supports the key.
52 
5253Metadata includes `workspace.host_paths` and, on first-party deployments, `user.email`. The key doesn't control either one. See [Security and privacy](#security-and-privacy).
5354 
5455### Event correlation
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118119| `response_length` | Length of the response |
119120| `response` | Model response text. Includes text output only; thinking content is excluded. Truncated to 60 KB. When model response capture is disabled, the value is the literal string `<REDACTED>`. |
120121 
121Model responses are captured when [`otlpContentCapture`](/docs/third-party/claude-desktop/telemetry#content-capture) includes `assistantResponses`, and also whenever user prompts are captured.
122By default, model responses are captured when [`otlpContentCapture`](/docs/third-party/claude-desktop/telemetry#content-capture) includes `assistantResponses`, and also whenever user prompts are captured.
122123 
123124### Tool result event
124125 
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250251 * `userPrompts`: user prompt text
251252 * `assistantResponses`: model response text
252253 * `toolDetails`: the arguments a tool was called with, in `tool_input` and `tool_parameters`, such as shell commands, file paths, URLs, and search patterns. It also covers the text of a failed tool's error message, in `error` on the [tool result event](#tool-result-event)
253* On Claude Desktop version 1.17377 or later, events that carry user prompt text also carry model response text, even when the key doesn't list `assistantResponses`
254* On Claude Desktop version 1.17377 or later, when `otlpContentCapture` isn't set on a device in a first-party deployment, events carry user prompt text, model response text, and the `toolDetails` content. To export metadata only, set the key to an empty list, `[]`
254* On Claude Desktop version 1.17377 or later, events that carry user prompt text also carry model response text by default, even when the key doesn't list `assistantResponses`
255* When `otlpContentCapture` isn't set, current versions of Claude Desktop send metadata only. To make sure a device sends metadata only, set the key to `[]`
255256* Metadata includes `workspace.host_paths`, the paths of the folders a user connects to a task. `otlpContentCapture` doesn't control this attribute, so events carry the paths even when the key is `[]`. If folder names can be sensitive, configure your telemetry backend to filter or redact it
256257* On first-party deployments, `user.email` is always included in event attributes, so configure your telemetry backend to filter or redact it if this is a concern
257258* On third-party deployments, `user.email` is absent; the export identifies users with the `enduser.id` resource attribute, controlled by the [`endUserAttribution`](/docs/third-party/claude-desktop/configuration#enduserattribution) setting
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