Troubleshoot installation and login changedtroubleshoot-install
Upstream edited this page at 10 Oct 2026 18:05 UTC, give or take a minute or two: the time comes from Anthropic’s own sitemap rather than from a commit. This site recorded the change at 10 Oct 2026 18:07 UTC.
Upstream edited
Recorded here
Lines+1added
Lines−1removed
From line
1,132
where the diff opens
First seen
14 Aug 2026
this site's first read of the page
Recorded edits22to this page, all time
The whole hunk
from line 1132, old and new numbered
/
from line 1132
11321132If you see `API Error: 403 Request not allowed` after logging in:
11331133
11341134* **Claude Pro/Max users**: verify your subscription is active at [claude.ai/settings](https://claude.ai/settings)
1135* **Anthropic Console users**: confirm your account has the "Claude Code" or "Developer" role. Admins assign this in the Anthropic Console under Settings → Members.
1135* **Anthropic Console users**: confirm your account has the "Claude Code" or "Developer" role. Admins assign this on the Console's Members page at [platform.claude.com/settings/members](https://platform.claude.com/settings/members).
11361136* **Behind a proxy**: corporate proxies can interfere with API requests. See [network configuration](/docs/en/network-config) for proxy setup.
11371137
11381138### Claude Code access has not been granted for this account
No line in this hunk matches that.