Installation and setup changedthird-party/claude-desktop/installation
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Upstream edited this page at 9 Oct 2026 14:43 UTC, give or take a minute or two: the time comes from Anthropic’s own sitemap rather than from a commit. This site recorded the change at 9 Oct 2026 15:07 UTC.
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146146Claude Desktop runs Chat conversations, Cowork tasks, and Code sessions through an agent helper, a signed binary that it keeps under its user-data directory (with the standard installer) and launches when a user works in Chat, Cowork, or Code. If your organization runs binary-authorization or EDR software (such as [Santa](https://santa.dev), CrowdStrike Falcon, or Microsoft Defender ASR) with path-based deny rules, the agent helper may be blocked from launching. The symptom is that Claude Desktop opens normally and reads the managed configuration, but Chat conversations, Cowork tasks, and Code sessions fail to start.
147147
148**Allowlist the helper by signing identity rather than path** so the rule survives version updates.
148**Allowlist the helper by signing identity rather than path** so the rule survives version updates. The helper's path includes a `<build-id>` folder, a 12-character name that differs from one build of the helper to the next.
149149
150150**macOS**
151151
152152```
153~/Library/Application Support/Claude-3p/claude-code/<version>/claude.app/Contents/MacOS/claude
153~/Library/Application Support/Claude-3p/claude-code/<version>/<build-id>/claude.app/Contents/MacOS/claude
154154```
155155
156156The helper is Developer ID signed and notarized:
from line 163
163163**Windows**
164164
165165```
166%LOCALAPPDATA%\Claude-3p\claude-code\<version>\claude.exe
166%LOCALAPPDATA%\Claude-3p\claude-code\<version>\<build-id>\claude.exe
167167```
168168
169169The helper is Authenticode-signed with publisher `Anthropic, PBC`. For Defender ASR or AppLocker, allowlist by publisher rather than path. Standard installs use `%APPDATA%\Claude\` with the same subpath.
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