Data lifecycle and deletion changedclaude-tag/concepts/data-lifecycle
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Upstream edited this page at 2 Oct 2026 06:25 UTC, give or take a minute or two: the time comes from Anthropic’s own sitemap rather than from a commit. This site recorded the change at 2 Oct 2026 06:37 UTC.
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6565| An Owner turns a scope's **Enable Claude Tag** switch off, turns off Claude in Slack for the organization, or turns off [direct messages](/docs/claude-tag/admins/restrict-access#allow-or-disable-direct-messages) | Nothing is deleted. Turning the setting back on resumes with the existing memory, routines, and sessions | No, in the affected scope |
6666| An Owner detaches a bundle from a scope, or deletes an Access bundle | Detaching removes the binding, and deleting a bundle removes its credentials everywhere it was attached. Memory, routines, and transcripts are unaffected | Yes, without that access |
6767| An Owner deletes entries from a scope's memory files, or someone in the channel tells Claude to forget an entry | The entry is removed from what Claude reads and from the memory files view. Earlier versions of the scope's memory remain stored with the scope until the scope's data is deleted | Yes |
68| An Owner deletes a routine from the [**Scheduled work** tab](/docs/claude-tag/admins/audit#what-the-audit-view-lists), or someone asks Claude to delete it in the channel or direct message where it was set up | The routine and the sessions it ran are deleted. Pausing a routine there, or disabling it from the channel, keeps it on record | Yes |
68| An Owner deletes a channel's routine from the [**Scheduled work** tab](/docs/claude-tag/admins/audit#what-the-audit-view-lists), or someone asks Claude to delete a routine in the channel or direct message where it was set up | The routine and the sessions it ran are deleted. Pausing a routine there, or disabling it from the channel, keeps it on record | Yes |
6969| A member selects **Disconnect** in the Claude app's **Home** tab in Slack | Removes the link between their Slack and Claude accounts and revokes the tokens Claude Tag held for them. Their earlier direct-message conversations and notes, and channel work they started, aren't deleted; those go with the workspace | In channels, yes. Direct messages and personal connectors stop working for that member until they reconnect |
7070| A member is removed from your Claude organization | Nothing is deleted. They lose access within minutes, and routines they set up in direct messages are turned off. Their account link, direct-message conversations, and notes stay until the workspace is disconnected | Not to that member |
7171| A member deletes their own Claude account | On Team and Enterprise plans, deleting an individual account doesn't remove the Claude Tag data your organization holds about that member, including their direct-message conversations and notes and their account link. A member who wants the link and its tokens removed can select **Disconnect** in Slack before deleting their account | Not to that member |
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7777A direct-message conversation with Claude is stored the same way a channel thread is, as a session with a transcript, together with the notes Claude keeps for that conversation. Both are deleted with the workspace the member messaged Claude from, when that workspace is disconnected or the app is uninstalled from it, and when your Claude organization is deleted. They aren't deleted when the member selects **Disconnect** in Slack, when the member's Claude account is deleted on a Team or Enterprise plan, or when an Owner turns off direct messages.
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79Routines a member set up in a direct message belong to that member's Claude account. An Owner can delete them from the **Scheduled work** tab, or the member can ask Claude in the direct message to delete one. They are turned off when the member is removed from your Claude organization, and disconnecting the workspace doesn't delete them.
79Routines a member set up in a direct message belong to that member's Claude account. The member can ask Claude in the direct message to delete one. They are turned off when the member is removed from your Claude organization, and disconnecting the workspace doesn't delete them.
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8181When a member first opens a direct message with Claude, the welcome Claude writes, which suggests channels based on the member's recent public-channel activity, runs as a short session that is stored like any other.
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8787* **Disconnect a workspace or an Enterprise Grid** at [`claude.ai/admin-settings/claude-tag`](https://claude.ai/admin-settings/claude-tag), or uninstall the app from the workspace in Slack. Deletes all of that workspace's data. See [Revoke a pairing](/docs/claude-tag/admins/workspaces#revoke-a-pairing)
8888* **Remove a channel's scope** in the **Claude Tag's access** section. Deletes that channel's data recorded so far
8989* **Delete a scope's memory files**: select **View memory files** in the scope's options menu, choose a file, then select **Delete**. You can also tell Claude in the channel to forget an entry. See [Check and correct what Claude Tag remembers](/docs/claude-tag/users/memory#check-and-correct-what-claude-tag-remembers)
90* **Delete a routine** from the **Scheduled work** tab, or ask Claude to delete it in the channel or direct message where it was set up. See [Audit Claude Tag activity](/docs/claude-tag/admins/audit)
90* **Delete a routine**: an Owner deletes a channel's routine from the **Scheduled work** tab. You can also ask Claude to delete a routine in the channel or direct message where it was set up. See [Audit Claude Tag activity](/docs/claude-tag/admins/audit)
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9292There is no control in Slack or in your Claude admin settings that deletes a single thread's transcript on its own. During the beta, Claude Tag session transcripts and memory aren't included in your organization's data exports, and the Compliance API doesn't list or delete Claude Tag sessions. For a deletion request these controls don't cover, contact your account team or [[email protected]](mailto:[email protected]).
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