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cmek changedmanage-claude/cmek

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### Feature support

The whole hunk

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5858**Claude Platform**
5959 
6060* Message content, files and attachments (both inline attachments sent with a request and Files API uploads), and MCP and tool configuration.
61* [Claude Managed Agents](https://platform.claude.com/docs/en/managed-agents/overview) data, including agent configurations, environments, webhooks, sessions and their events, [memory stores](https://platform.claude.com/docs/en/managed-agents/memory) and their memories and memory versions, and [dreams](https://platform.claude.com/docs/en/managed-agents/dreams).
61* [Claude Managed Agents](https://platform.claude.com/docs/en/managed-agents/overview) (beta) data, including agent configurations, environments, webhooks, sessions and their events, [memory stores](https://platform.claude.com/docs/en/managed-agents/memory) (beta) and their memories and memory versions, and [dreams](https://platform.claude.com/docs/en/managed-agents/dreams) (research preview).
62* Data stored at rest by the Batch and Skills APIs, and by these tools: web search, web fetch, code execution, bash, text editor, MCP connector (beta), structured outputs, advisor tool (beta), computer use, browser use, and context management.
6263 
6364**Claude Enterprise**
6465 
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6970* Compliance API [local session transcripts](https://platform.claude.com/docs/en/manage-claude/compliance-sessions#retrieve-local-sessions) captured from sessions on users' machines. If your key cannot be used, the messages endpoint returns [503 Service Unavailable](https://platform.claude.com/docs/en/manage-claude/compliance-errors#local-sessions-temporarily-unavailable) instead of transcript content. Session metadata is still listed.
7071* Office agents.
7172* Claude in Chrome.
72* Claude Science. Data that users send from the app to their own compute, such as SSH hosts or cloud compute accounts, is held on those systems, not by Anthropic, and is not covered.
73* Claude Science, which is in beta.
7374 
7475On both products, backups and snapshots inherit the key.
7576 
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8182 
8283* Playground in the Claude Console is disabled.
8384* Portions of the Compliance API that return raw content, such as prompts, responses, and files, are disabled.
85* Structured outputs are not available for Claude Fable or Claude Mythos models in CMEK organizations.
8486* Other beta and research preview features might not be covered by CMEK.
8587 
8688**Claude Enterprise**
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8789 
8890* Chat search is disabled because chat titles and content are encrypted under your key. Members cannot search past chats, and the **Search and reference chats** toggle stays off, so Claude cannot search them either.
8991* [Project knowledge search](https://support.claude.com/en/articles/11473015-retrieval-augmented-generation-rag-for-projects) (retrieval-augmented generation, or RAG) is disabled. Project knowledge loads directly into each conversation's context instead of being indexed and searched. As a result, a project can use substantially less knowledge than it could without CMEK. Knowledge beyond what can be loaded is left out of the conversation.
90* Claude Code on the web (including routines) and Claude in Slack are unavailable: new sessions cannot be started and Claude in Slack declines requests, even if an admin turns these products on. Claude Code Desktop remains available for local sessions but is off unless an admin turns it on under [claude.ai > Organization settings > Claude Code](https://claude.ai/admin-settings/claude-code).
91* In conversations and the **Artifacts** tab, Claude Design, Claude Slides, and Claude Docs are unavailable, and admins cannot turn them on. Claude Code cannot [publish artifacts](https://code.claude.com/docs/en/artifacts#availability).
92* Claude Code on the web and Claude in Slack are unavailable: new sessions cannot be started and Claude in Slack declines requests, even if an admin turns these products on. Claude Code Desktop remains available for local sessions but is off unless an admin turns it on under [claude.ai > Organization settings > Claude Code](https://claude.ai/admin-settings/claude-code).
93* Artifacts cannot be shared publicly, only within your organization.
9294* Certain analytics are degraded: admin analytics for claude.ai skills and connectors (under claude.ai/analytics/usage and through the [Claude Enterprise Analytics API](https://platform.claude.com/docs/en/manage-claude/analytics-api)), Claude smart reports (under claude.ai/analytics/insights), and Claude Code contribution metrics (under claude.ai/analytics/claude-code).
9395* Organization data exports and audit log exports, both under [claude.ai > Organization settings > Data and privacy](https://claude.ai/admin-settings/data-privacy-controls), are disabled.
9496* Response ratings (thumbs up and thumbs down on Claude's responses) are disabled.
97* The following beta and research preview features are unavailable in CMEK organizations, regardless of admin settings: Claude Design, Claude Slides, and Claude Docs in conversations and the **Artifacts** tab, and routines.
9598 
9699### Encrypted with Anthropic key
97100 
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110113* [Personal preferences - Instructions for Claude section](https://claude.ai/new#settings/account) and Cowork Global instructions. These are set at the account level and shared across all of a user's organizations.
111114 
112115On both products, account data for users in your organization (such as names, email addresses, and profile pictures) is not encrypted under your key.
113 
114### Feature support
115 
116The following Claude Platform APIs and tools store data at rest under your key when CMEK is enabled:
117 
118| APIs | Tools and features |
119| --------------------- | ------------------------------------------------------------------------------------------------- |
120| Messages | Web search |
121| Models | Web fetch |
122| Files | Code execution |
123| Batch | Bash tool |
124| Skills | Text editor tool |
125| Claude Managed Agents | MCP connector |
126| Memory stores | Structured outputs (not available for Claude Fable or Claude Mythos models in CMEK organizations) |
127| Dreams | Advisor tool |
128| | Computer use |
129| | Browser use |
130| | Context management |
131116 
132117## Limited preservation outside your key
133118 
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