Import your data from Claude for Government Web changedgovernment/desktop/import
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Upstream edited this page at 30 Sep 2026 11:44 UTC, give or take a minute or two: the time comes from Anthropic’s own sitemap rather than from a commit. This site recorded the change at 30 Sep 2026 12:07 UTC.
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1111* **You have an account on the web app.** It must use the same work email address as your account in Claude Desktop.
1212* **You are signed in to the web app in your default browser.** The import opens a browser tab there and asks for a one-time code, which expires after a few minutes.
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14> **For administrators:** Anthropic enables the import for each organization, so there is no [product setting](/docs/government/config/settings) for it. If a member's **Import & export** page says import is not enabled and their app is up to date, contact your Anthropic representative. The import needs Claude Desktop to download a component, so on a network that blocks `downloads.claude.ai`, deploy the offline installer described under [Installer and packaging](/docs/government/deploy-desktop/windows-checklist#installer-and-packaging) in the Windows fleet checklist.
14> **For administrators:** Anthropic enables the import for each organization. If a member's **Import & export** page says import is not enabled and their app is up to date, contact your Anthropic representative. The import needs Claude Desktop to download a component, so on a network that blocks `downloads.claude.ai`, deploy the offline installer described under [Installer and packaging](/docs/government/deploy-desktop/windows-checklist#installer-and-packaging) in the Windows fleet checklist. To remind members to run the import, turn on the [**Show the Claude for Government Web import banner**](/docs/government/config/settings#show-the-claude-for-government-web-import-banner) switch on the **Config** page.
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1616## Run the import
1717
18You start the import yourself from **Settings**, whenever you are ready. Claude Desktop does not prompt you to run it.
18You start the import yourself from **Settings**, whenever you are ready. If Claude Desktop's home screen shows a **Pick up where you left off in Claude for Government Web** banner, its **Start import** button takes you to the **Import & export** page in **Settings**.
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2020<Steps>
2121 <Step title="Open the import dialog">
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