One read of Claude Documentationclaude-docs-20261002T060709Z
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1-3 of 3claude-tag/users/commands Changed · +4 / -6 lines
### Thumbs-down button and muting ### Thumbs-down reactions and muting
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8787
8888You need the same access to mute or unmute a thread that you'd need to message Claude there.
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90### Thumbs-down reactions and muting
90### Thumbs-down button and muting
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92When someone reacts 👎 to one of Claude's replies in a thread, Claude mutes that thread and stops posting there. If Claude's [working session](/docs/claude-tag/concepts/how-it-works) in that thread is partway through writing another reply, Claude abandons that unfinished reply. Claude then posts this notice in the thread:
92Some of Claude's replies carry a thumbs-up and a thumbs-down button for rating the reply. When someone selects the thumbs-down button, Claude mutes that thread and stops posting there. Claude then posts a notice in the thread that begins `:mute: Claude is muted in this thread`.
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94```text wrap theme={null}
95:mute: Claude is muted in this thread and won't post here again. `@Claude !unmute` (or any @-mention) brings it back; `@Claude !mute` mutes it again anytime.
96```
94A 👎 emoji reaction on one of Claude's replies doesn't mute the thread.
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9896To bring Claude back, send `@Claude !unmute` in the thread, or @-mention Claude there with your next request.
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100A 👎 reaction doesn't tell Claude what was wrong with the answer. To get a corrected answer, @-mention Claude in the thread and say what was wrong. The mention also unmutes the thread.
98To get a corrected answer, @-mention Claude in the thread and say what was wrong. The mention also unmutes the thread.
10199
102100## Turn fast mode on or off
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claude-tag/admins/troubleshooting Changed · +2 / -2 lines
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414414First check the thread for either of two notices from Claude:
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416* A notice that begins `:mute: Claude is muted in this thread` means the thread is muted and the session isn't stuck. A 👎 reaction on one of Claude's replies mutes the thread and posts that notice. If Claude's session for the thread was partway through a reply, the reaction also stops that reply.
416* A notice that begins `:mute: Claude is muted in this thread` means the thread is muted and the session isn't stuck. Selecting the thumbs-down button under one of Claude's replies mutes the thread and posts that notice.
417417* A notice that ends `stopped Claude's response in this thread. Mention @Claude to pick up again.` means someone selected **Stop** on the working indicator. The session is intact, and a mention continues it.
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419To bring Claude back to a muted thread, send `@Claude !unmute` in the thread or @-mention Claude there, as [Thumbs-down reactions and muting](/docs/claude-tag/users/commands#thumbs-down-reactions-and-muting) describes.
419To bring Claude back to a muted thread, send `@Claude !unmute` in the thread or @-mention Claude there, as [Thumbs-down button and muting](/docs/claude-tag/users/commands#thumbs-down-button-and-muting) describes.
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421421Without either notice, the session behind that thread is stuck: it hasn't replied and hasn't posted an error. Because Claude responds everywhere else, the problem is confined to that one session, and none of the workspace-level fixes in the entries below apply.
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claude-tag/users/when-claude-responds Changed · +1 / -1 lines
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9090@Claude only respond when I @-mention you
9191```
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93Claude stops following that thread, and the rest of the channel is unaffected. This is the fix when one busy thread is the noise. The [`!mute` command](/docs/claude-tag/users/commands#mute-or-unmute-a-thread) goes further and silences the thread entirely; `@Claude !unmute`, or an @-mention that carries a request, turns it back on. A 👎 reaction on one of Claude's replies also mutes the thread, as [Thumbs-down reactions and muting](/docs/claude-tag/users/commands#thumbs-down-reactions-and-muting) describes.
93Claude stops following that thread, and the rest of the channel is unaffected. This is the fix when one busy thread is the noise. The [`!mute` command](/docs/claude-tag/users/commands#mute-or-unmute-a-thread) goes further and silences the thread entirely; `@Claude !unmute`, or an @-mention that carries a request, turns it back on. Selecting the thumbs-down button under one of Claude's replies also mutes the thread, as [Thumbs-down button and muting](/docs/claude-tag/users/commands#thumbs-down-button-and-muting) describes.
9494
9595### Quiet the whole channel
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