{"version":"2.1.323","anchor":"web-tools-blocked-after-claudeai-connector-file-downloads-u","canonical_anchor":"web-tools-blocked-after-claudeai-connector-file-downloads-u","heading":"Web tools and connectors blocked around claude.ai connector downloads under an organization isolation policy","tier":"notice","area":"Connectors","scope":"both","heads_up":true,"url":"https:\/\/changelogs.core-directive.com\/v\/2.1.323\/e\/web-tools-blocked-after-claudeai-connector-file-downloads-u","release_url":"https:\/\/changelogs.core-directive.com\/v\/2.1.323","markdown":"### Web tools and connectors blocked around claude.ai connector downloads under an organization isolation policy\n\nUnder an org web search and connector isolation policy, web tools turn off once connector files may be in the session, and connectors turn off after web use\n\n**What**\n\nConnectors are links from claude.ai to outside services that can bring files into a session, which is one conversation with Claude Code. Some organizations set a policy that keeps web search apart from connector data. Under that policy, Claude Code now blocks one side once the other has been used.\n\n- Web search, web fetch and browser tools become unavailable once a session holds, or may hold, files downloaded from claude.ai connectors. The message reads: \"Web search, web fetch, and browser tools are unavailable for now: this session holds, or may hold, files downloaded from claude.ai connectors\".\n\n- Connectors are likewise blocked after web tools have been used, until the policy is known.\n\n- The session records whether connector downloads are held, including downloads from earlier in a session you resume.\n\n- The deny message now depends on that recorded state, checked through `lastingConnectorDownloads()`. One message is used when the state is \"held\" and a different one when it is \"unread\". Before, the code chose between three fixed messages.\n\n- The `folder_not_kept_out_of_git` message was shortened.\n\n**Why**\n\nIf your organization uses this isolation policy, web tools or connectors may switch off partway through a session, and the wording you see depends on whether connector files are known to be in the session. Resuming a session keeps the restriction from earlier downloads.\n\n- Area: Connectors\n- Tier: You'll notice\n- Useful: 3\/5\n- Signal: 3\/5\n- Scope: both\n- Heads-up: yes"}