{"version":"2.1.323","anchor":"hosted-worker-holds-messages-when-the-org-policy-cant-be-lo","canonical_anchor":"hosted-worker-holds-messages-when-the-org-policy-cant-be-lo","heading":"Hosted sessions refuse to answer when your organization's settings cannot be loaded","tier":"notice","area":"Managed Settings","scope":"org","heads_up":true,"url":"https:\/\/changelogs.core-directive.com\/v\/2.1.323\/e\/hosted-worker-holds-messages-when-the-org-policy-cant-be-lo","release_url":"https:\/\/changelogs.core-directive.com\/v\/2.1.323","markdown":"### Hosted sessions refuse to answer when your organization's settings cannot be loaded\n\nA hosted worker that cannot load your organization's policy retries once, then declines the message and asks you to resend it\n\n**Unclear.** Which Claude Code setups run as a hosted worker is not stated.\n\n**What**\n\nWhen Claude Code runs as a hosted worker and cannot tell what your organization's policy allows, it now asks again and rereads the policy. If the policy still cannot be loaded, it does not answer the message and shows: \"Claude couldn't load your organization's settings, so it didn't answer this message. Send it again.\"\n\nThe \"Not queryable here\" notice now also lists an unloaded organization policy as one of its reasons.\n\nThis behaviour sits behind the `tengu_iridescent_nest` flag. In an earlier reading, the flag server returned it on for an anonymous baseline and off for this site's account.\n\n**Why**\n\nFor managed organizations, a message is held back rather than answered without the organization's rules in place.\n\n- Flag `tengu_iridescent_nest`: Not enough to say (read for one account on one subscription tier against v2.1.323; this account: off, anonymous baseline: on, compiled default: not a boolean we can read) These values were read against a different version of Claude Code, so treat them as the nearest reading available instead of one taken on this release.\n- Area: Managed Settings\n- Tier: You'll notice\n- Useful: 2\/5\n- Signal: 2\/5\n- Scope: org\n- Heads-up: yes"}