{"version":"2.1.285","anchor":"gateway-refuses-requests-under-provider-policy","canonical_anchor":"gateway-refuses-requests-under-provider-policy","heading":"The gateway refuses requests when provider policy disallows it","tier":"notice","area":"Gateway","url":"https:\/\/changelogs.core-directive.com\/v\/2.1.285\/e\/gateway-refuses-requests-under-provider-policy","release_url":"https:\/\/changelogs.core-directive.com\/v\/2.1.285","markdown":"### The gateway refuses requests when provider policy disallows it\n\nThe gateway now checks provider policy at most once a minute and refuses requests, and startup, when that policy disallows it\n\n**Unclear.** Where the provider policy comes from and who sets it is not clear.\n\n**What**\n\nClaude Code's gateway now checks a provider policy, at most once every 60 seconds. When the policy disallows it, the gateway answers requests with a 503 error (the standard \"service unavailable\" response) and records `provider_policy` as the reason in its audit log. It also refuses to start in that case.\n\n**Why**\n\nA managed gateway can now be shut off by policy. If you see 503 errors with that reason, the cause is policy, not a fault in the gateway.\n\n- Area: Gateway\n- Tier: You'll notice\n- Useful: 2\/5\n- Signal: 2\/5"}