{"version":"2.1.257","anchor":"new-sync-lane-failure-reason-org-level-direct-sync-disabled","canonical_anchor":"new-sync-lane-failure-reason-org-level-direct-sync-disabled","heading":"New sync-lane failure reason: org-level direct sync disabled","tier":"notice","area":"Directory Sync","scope":null,"heads_up":null,"url":"https:\/\/changelogs.core-directive.com\/v\/2.1.257\/e\/new-sync-lane-failure-reason-org-level-direct-sync-disabled","release_url":"https:\/\/changelogs.core-directive.com\/v\/2.1.257","markdown":"### New sync-lane failure reason: org-level direct sync disabled\n\nSync failures now say when direct file sync is switched off for your organization, rather than a generic refusal.\n\nDirectory sync upload-failure reporting now distinguishes a `lane_unavailable` failure with cause `direct_sync_off`, surfaced as \"direct file sync is switched off for this organization\". This is reported separately from generic sync-service refusal.\n\n- Area: Directory Sync\n- Tier: You'll notice\n- Useful: 2\/5\n- Signal: 3\/5"}